Experienced low voltage systems designer that specializes in new and existing construction in both residential and commercial applications. Works directly with clients and corresponding trades to determine the objectives within a living space and then specify a solution that fits those needs. Specializes in integrating audio distribution, lighting, security, surveillance, video distribution, home theaters, and control systems.

Responsible for modeling, teaching, and coaching an intensive five step sales process. Part of the teaching process included creating weekly sales trainings for a team of five sales consultants, which included modeling the sales process for those sales consultants. Developed long and short term action plans to help the sales consultants increase their proficiency with the sales process. Actively practice Situational Leadership.

Responsible for sales training and management of multiple customer service partners. Also responsible for resolving customer service issues including shoe fit, shipping, and credit card accounts. Maintained the merchandising of the sales floor and managed the organization of the extensive stock room. Responsible for developing relationships with customers, meeting and maintaining sales goals, and maintaining various stock room sections.

Responsible for developing solutions for consumer electronics customers, including but not limited to home theater solutions, two-channel systems, whole house audio/video distribution, and networking. Building and maintaining relationships with guests

Responsible for sales training and management of multiple customer service partners. Also responsible for resolving customer service issues including shoe fit, shipping, and credit card accounts. Maintained the merchandising of the sales floor and managed the organization of the extensive stock room. Responsible for developing relationships with customers, meeting and maintaining sales goals, and maintaining various stock room sections.

Responsible for sales and customer service, auditing paperwork, ordering supplies, maintaining store’s appearance (including setting up proper visual representation of product), work in tandem with the store manager directing other employees, stockroom management (including shipping and receiving of stock), processing payroll, recruiting, hiring, and training new sales representatives.