Jonathan Williams Email & Phone Number

9825 San Jose Blvd

* Chose optimal routes consistent with delivery expectations, efficiency, and traffic knowledge.* Answered customer service questions and reported order problems to management.* Presented clean, neat, and professional appearance both in person and with vehicle.* Verified each delivery order against ticket information.* Always operated vehicle safety with service and efficiency in mind.* Took money and tips and returned promptly to restaurant for additional deliveries.

10300 Southside Blvd

* Provided the highest customer service standards while maintaining professional demeanor and personal presntation at all times. * Lead Jos. A. Bank customers through the sales process of selecting, coordinating and purchasing traditional business and casual clothing and accessory options designed for the upscale professional man. * Understand merchandise features, marking and fitting techniques and fashion trends, in a courteous and enthusiastic manner, while determine what type of garments are desired and advise customers about prevailing styles, new/add-on items and appropriateness of garments for particular occasions.

• Schedule sales appointments for outside sales representatives by responding to incoming calls, determining caller's sales\installation needs, capturing primary prospect data.• Pre-qualify calls and pass prospects to NSC sales representative to close sale and set installation appointment.• Ensure customer satisfaction by determining needs and transferring calls to the appropriate party for resolution, performing follow-up including quotes, information requests, etc.

• Referred an average of 100+ Sam’s Club and Best Buy customers to home services provided by DirecTV.• Discussed the various plans offered averaging at least one full sale per day. Obtained all necessary information from customers to fully complete the process.• Upgraded customers to plus membership by communicating and reassuring the customer of the benefits of buying the product (DirecTV Service).• Marketed DirecTV products by providing customers with pamphlets that covered all services provided by DirecTV.