Jonathan Winstead Email & Phone Number

Atlanta, Georgia, United States

United States

Atlanta, Georgia, United States

Marietta, Ga

• Supported Head Pharmacist to navigate insurance abnormalities and efficiently address customer needs during peak volume hours• Solved customer challenges with courtesy and professionalism in-person and over the phone• Creatively resolved non-routine issues like third party billing, computer system and customer service issues• Maximized company revenue and minimized patient medical expenses by recommending related products and advising on lower cost alternatives when available• Verified sensitive patient data and billing information to discover and resolve erroneous bills due to system errors• Created personalized customer experiences by aiding with placing orders, navigating complex systems and locating items• Facilitated the ordering and fulfillment of regulated pharmacy medications• Streamlined inventory to maintain low overhead

Lawrenceville, Ga

• Improved file efficiency and reduced storage space with proactive management of records and elimination of redundancy• Preserved physical files and digitized records organized for easy updating and retrieval by authorized team members• Prepared packages for shipment, pickup and courier services for prompt delivery to customers• Fielded phone inquiries from clients, vendors and various other callers seeking information• Provided quality clerical support through data entry, data analysis, document management, email correspondence and overseeing operation of office equipment• Verified documentation for accuracy and validity on updated systems

Cherry Point, Nc

• Implementation of aircraft systems by following documentation such as wiring diagrams, blueprints, and manuals• Mentored and trained Marines on testing equipment and ensured the proper handling of electronics and safety measures• Supervised as Range Coach with responsibility for the oversight, performance, and overall safety of more than 20 Marines at a time• Adjusted, repaired and replaced malfunctioning components or assemblies vital for equipment operation• Validated test equipment in order to ensure correct testing results to maintain aircraft readiness• Performed thorough visual and physical inspections of all electrical aircraft parts• Safely packed and transported aircraft materials for order fulfillment and installations• Prepared and administered preventative maintenance work orders