Jonathan Wright Email & Phone Number

London, England, United Kingdom

- I manage a portfolio of customers, from various industry sectors, ensuring their IT systems are aligned with their business goals and objectives.- To enable continuous service improvement, I collate IT performance data and turn it into usable and actionable insight for my customers, presented through regular bespoke reports and service reviews.- I also.

London, England, United Kingdom

Following a promotion within the same customer account, I now fully manage my service area. I have taken on additional responsibilities like customer invoicing, SLA management, third party supplier management and organising changes that involve multiple external parties. My customer stakeholders see me as a trusted partner and I hold monthly service.

London, United Kingdom

This role involved managing the IT infrastructure for a large financial institution, focusing on service excellence, continuous service improvement, innovation, problem solving, 24 hour incident management and risk management. I also coordinated a number of different specialist teams to implement critical changes, proactively prevent issues from occurring.

22 Baker Street, London, W1U 3BW

During this role I worked closely with large private and public sector transport customers, winning several large contracts. I built relationships with my customers to understand the issues they were facing, and then devised innovative, bespoke proposals to equip them with reliable and cost effective end-to-end solutions. My job role involved direct sales.

Newcastle Upon Tyne, United Kingdom

Returned from placement to complete my final year of studies and graduated in June 2015 with a 1st class degree in Business Management.

I undertook a 12 month placement with Fujitsu UK & I, working in Business Operations. The role involved managing bid accounts and helping to address issues that arose throughout the sales process. I also worked in Business Development, managing a new targeting tool that shows sales where they they have the potential to cross-sell.

Troutbeck, Cumbria

L.I.F.E and Wellbeing was a small leisure center that concentrated on the fitness and wellbeing of its customers. It was charity based and played a major part in the community. I worked there part time during education. Whilst working for L.I.F.E and Wellbeing I took on several roles including Lifeguarding, Gym Instructing and also took an active role in.

Bachelor Of Arts (Ba), Business Management, 1St Class

Activities and Societies: Football Team

10 Gcse'S A-C, 4 As Levels And 4 A Levels (A,A,A,C Including Business Studies)

Activities and Societies: Sixthform Football Team, Athletics Team, Cross-Country Team