Owns and executes on strategic and operational responsibilities aimed at driving revenue growth and market expansion▪Strategic Sales Leadership: Develop and implement comprehensive sales strategies that align with KYP.AI's business objectives, ensuring the achievement of revenue targets and sustainable growth. ▪Direct Sales Management: Oversee and mentor the direct sales team, setting performance goals, providing guidance, and fostering a high-performance culture to maximize sales effectiveness. ▪Partner Channel Development: Cultivate and manage relationships with channel partners, including Systems Integrators (SIs), Value-Added Resellers (VARs), and Distributors, to expand market reach and drive collaborative sales efforts. ▪Enterprise Client Engagement: Lead initiatives to secure and manage relationships with enterprise-level clients, ensuring tailored solutions that meet complex organizational needs and drive significant business value. ▪Market Analysis and Strategy: Conduct thorough market research to identify emerging trends, customer needs, and competitive dynamics, informing strategic decisions and sales tactics. ▪Cross-Functional Collaboration: Work closely with marketing, product development, and customer support teams to ensure cohesive strategies that enhance customer satisfaction and drive product innovation. ▪Performance Monitoring and Reporting: Establish key performance indicators (KPIs) and utilize data-driven insights to monitor sales activities, assess team performance, and implement improvements as necessary.

Responsible for the GTM efforts for Fourth/HotSchedules, driving revenue growth and market share expansion through innovative strategies and dynamic leadership.▪ Achieved and exceeded revenue targets through a comprehensive understanding of market trends, customer needs, and competitive landscape, resulting in consistent business growth and increased profitability.▪ Built, mentored, and led high-performing sales teams, fostering a culture of excellence, collaboration, and continuous development to ensure the delivery of exceptional results.▪ Established and nurtured strong, long-lasting relationships with key clients in the Hotel and Retail industry, acting as a trusted advisor and strategic partner to understand their unique challenges and provide tailored solutions.▪ Identified, negotiated, and cultivated strategic partnerships with industry stakeholders, associations, and influencers to enhance Fourth/HotSchedules' presence and influence within the Hotel and Retail sector.▪ Collaborated closely with product and technology teams to shape and deliver cutting-edge solutions that address industry-specific pain points, positioning Fourth/HotSchedules as a market leader.▪ Continuously analyzed market trends, customer feedback, and competitive intelligence to provide actionable insights for product development and refinement, ensuring alignment with evolving customer needs.▪ Developed and executed comprehensive sales strategies, including pricing models, market segmentation, and go-to-market plans, to drive sustainable growth and elevate Fourth/HotSchedules' position within the hospitality sector.

Owned revenue growth and retention for Timerack; providing innovative time and attendance solutions, payroll integration, and HR services.2021 ($3 Million in Series A)▪ Responsible for directing and managing all sales and business development operations ▪Led an org of multiple teams of individual contributors to drive significant YoY growth.▪ Responsible for building a strategic penetration account plan to drive deal velocity.▪ Worked closely with our Partner/Marketing team to support our value-based selling Go-To-Market plan.▪ Helped mature the individual contributors on my team to grow personally, professionally, and financially.▪ Engaged in personalized development plans with my team to accelerate through promotion.▪ Identified training opportunities for the team and ensure compliance.▪ Collaborated closely with regional Channel Partners to drive opportunity generation and create win-winswithin the partner ecosystem.▪ Drove cross-functional alignment and productivity across Sales, Solutions, Marketing, Partnerships andProduct.

Managed the sales and profitability for a growing start-up specializing in integrating diverse enterprise systems (SAP, NetSuite, and Microsoft Suite), web services APIs (Magneto, Shopify, BigCommerce). 2020 ($20 Million Series A)2021 ($140 Million Series B)Drove a global team to deliver the entire customer journey from initial lead to needs assessment, contract negotiation, client onboarding, and ongoing account management. Sustain crucial cross-functional relationships to drive customer satisfaction.▪ Oversaw all hiring, training, and day-to-day management of Sales Team.▪ Worked closely with Senior Leadership to forecast revenue, set quota, and develop GTM strategy.▪ Oversaw all sales operations from evaluation, implementation, and ongoing management of accounts.▪ Manage/lead strategic account relationships.▪ Introduced and improved internal processes and tools to streamline operations; through AI, process automation, and controls.

Optimized existing revenue performance within Frontier Communication’s current Medium, Large, and Enterprise (100+ Employee Company) segments. Exceeded targets by developing credibility in understanding customer’s external drivers, business objectives and internal challenges to develop strategies and tactics to increase customer retention, improve customer satisfaction, and grow existing revenue.▪ Retain and grow our current customer base.▪Managed and optimized current revenue of existing customer base through retention activities, new product sales, and strategic technology migration.▪ Was accountable for incremental growth in assigned module(s) consisting of customers in single or multiple vertical industries.▪ Managed both pre- and post-sales support resources throughout the sales cycle to retain and leverage customer relationships, provide business solutions, and expand existing revenue base.

Lead and develop a team of 23 direct reports in ensuring my store is #1 under area management as well as under corporate stack rankings.Ensure our store is profitable through making necessary cuts as well as inducements annually.Not only meet but exceed stretch goals set by the company.Worked closely with the company in developing programs to train staff on selling wireline products.

Provided an extraordinary experience as shown through 96% average attainment in customer satisfaction metrics.Attained 114% to Gross Add quota by maximizing add-a-line and referral business opportunities.Led the team in "Owning the Home" in 2010 by attaining 163% to goal of wireline products and services.Attained 24% of total store CRU activation quota through business prospecting and community events.Worked closely with management in developing programs to train RSC's on selling wireline products.

Managed front of house staff of 35+ team members in delivering 100% customer satisfaction every time. Worked with serving staff on employee development and sales coaching strategies to increase check averages and improve customer satisfaction.Managed the staff on payroll, timecard management, and scheduling concerns.

I was responsible for varied duties involved in the overall operation of the restaurant including maintaining the Company's Brand Promises, presenting a professional image at all times, coaching, counseling, and developing Team Members, maximizing sales and profitability, controlling expenses, and ensuring sanitation, safety and food quality. I contributed to the overall success and profitability of the company and delivers on the Company's Brand Promises.