Jonathan Nelson Email & Phone Number

Athens, Wi, Us

Athens, Wi, Us

Weston, Wisconsin, United States

Designed and implemented end-to-end technical solutions across various roles in technical operations, support, network engineering, ERP, and IT systems management by collaborating with cross-functional teams. Utilized SaaS, HubSpot CRM, APIs, Python, Google App Scripts, Java, PHP, Zoho, Zapier, and Webhooks to drive these solutions. Implementation and administration of Google Workspace, Zoho Suite, GoHighLevel, ActiveCampaign, ClickUp, and Wordpress.

Mosinee, Wisconsin, United States

Developed technical engineering of operations and continued, including specialized tasks such as setup training classroom environment for Zoom conference ensuring seamless integrations. System operations, conducted in-depth investigations of software and technologies, providing strategic recommendations that guided client decision-making processes. Developed employee safety handbook meet OSHA compliancy (QMS)

Wausau, Wisconsin, United States

Support of Genetec Security Center access control, video security, RF, and alarm systems, by programming, terminating, testing, on provided solutions. Upgraded, configured, and maintained 140 Axis and Hanwha cameras and 200 doors utilizing Wiegand and OSDP Protocols in a large hospital environment. Prompt subnetting, IP addressing, ticketing, and detailed time reporting. Upgrading and configuring old biometric units to HID RFID smart card readers. Managed iCLASS SE Smart cards for employees. Low voltage test and terminate circuits, and sensors.

Abbotsford, Wisconsin, United States

Developed and implemented a customer relationship tracking and scheduling system, while also building and designing a corporate website that significantly optimized SEO, leading to top 5 search results. This initiative increased daily customer leads by 300% through an informative website, supported by weekly content updates on the corporate blog. Additionally, input of drawings into and line records into Xactimate estimating application, collaborated closely with insurance claim adjusters, and successfully managed meticulous, self-directed projects from inception to completion.

Mosinee, Wisconsin, United States

Conducted stereo microscopy TEM analysis in accordance with AHERA 40 CFR and TEM NIOSH 7402 to determine the presence of asbestos fibers. Collected and analyzed indoor air quality samples for microbial fungi and asbestos, either through TEM microscopy or by coordinating lab analytics. Identified anomalies and provided detailed reports with recommended remediation procedures. Additionally, maintained a thorough understanding of and ensured compliance with quality systems, including the manual system procedures (QMSPs).

Tomahawk, Wisconsin, United States

Directed the launch, growth, and promotion of a remediation business, successfully generating $130,000 in net revenue within three years. Oversaw the management of operations, including client account administration, financial receivables, project estimations, and daily technical functions, ensuring seamless and efficient processes.

Wausau, Wisconsin Area

• Designed, installed, supported, and administered information systems, including diagnosing, and resolving issues with application software and Windows operating systems. Assessed problems to determine priority and severity, managed account information, security settings, permissions, and user groups. Installed and managed Cisco Meraki and MX firewalls and oversaw both physical and virtual server infrastructures with HP ProLiant Servers and VMware vSphere. Provided technical guidance and training to team members to ensure best practices in system management. Collaborated with cross-functional teams to optimize IT infrastructure and improve overall system performances.

Wausau, Wisconsin, United States

Initiated and provided networking and technical support across diverse server environments, handling tasks such as troubleshooting, installation, diagnosis, data recovery, remote support, reporting, and monitoring. Managed operations, accounts receivables, and customer relations for a brick-and-mortar storefront. Utilized Cisco, HP, Meraki, Palo Alto, Talari, and SonicWall equipment, and proficient in network monitoring tools including SolarWinds, WhatsUp Gold, ManageEngine, Nagios, and Splunk. Administered IIS, SQL, PhpMyAdmin, Exchange, N-able, and Sage products, ensuring optimal system performance and reliability

Wausau, Wisconsin Area

Designed and implemented computer networks using Microsoft, Cisco, HP, and IBM technologies, ensuring best practices in network deployment. Managed firewall implementation and routing, providing expert troubleshooting when necessary. Achieved promotion within four months, reflecting robust performance and organizational skills. Installing and maintaining applications such as Peachtree, Intuit, Bomgar, monitoring and ticketing through ConnectWise.

Tacoma, Washington, United States

Initiated and provided networking and technical support across diverse server environments, handling tasks such as troubleshooting, installation, diagnosis, data recovery, remote support, reporting, and monitoring. Managed operations, accounts receivables, and customer relations for a brick-and-mortar storefront. Utilized Cisco, HP, Meraki, Palo Alto, Talari, and SonicWall equipment, and proficient in network monitoring tools including SolarWinds, WhatsUp Gold, ManageEngine, Nagios, and Splunk. Administered IIS, SQL, PhpMyAdmin, Exchange, N-able, and Sage products, ensuring optimal system performance and reliability.

Wausau, Wisconsin, United States

Troubleshoot, designed, and implemented system solutions, including collaboration tools, server administration, and route & switch technologies. Onsite and remote MSP management of user accounts, applications, emails, and permissions. Tools include ConnectWise, Active Directory, Microsoft Exchange, and various company applications.