Jonathan Metcalf Email & Phone Number

Walland, Tennessee, United States

Walland, Tennessee, United States

Walland, Tennessee, United States

Walland, Tennessee, United States

Supervise a team of 3 in conjunction with the Executive Chef and Sous ChefsMonitor quality of breakfast pastries, lunch and dinner desserts, in-room dining desserts, and pastry/desserts for groups and eventsMaintain logs, schedules, and recipes ensuring accuracy and consistency Create menu items and coordinate menus in conjunction with the Executive Chef

United States

Communicate effectively with colleagues and superiors using Slack, Zendesk, Salesforce, Sterling, and Microsoft TeamsProvide excellent guest service and achieve a high rate of client satisfaction Work to achieve high guest satisfaction rates by providing optimal guest serviceBring forth a self-motivated attitude.

Lake Buena Vista, Florida, United States

Operated restaurant floor, interacting with guests and dealing with guest complaintsInteracted with multiple lines of business to maintain operation continuityManaged daily operating staff of 13, including scheduling, discipline, and moraleResponsible for daily financial reporting, accurate spoilage, inventory management, and general office management

Walland, Tennessee, United States

Worked with limited supervision to assess, execute, and maintain daily pastry/bakeshop workload, including breakfast, lunch, and dinner desserts as well as special eventsDetermined and apportioned necessary supplies for daily operations and special eventsMaintained weekly inventory and orderingHelped to reinvigorate the pastry department and focused on better efficiency and organization.

Advanced Line Cook working all stations of the line Advanced Pastry Cook working unsupervised to plate desserts for service, maintaining production logs, and maintaining daily HACCP logsDetermined and apportioned necessary supplies for daily operationsAchieved trainer status as the only PM Pastry/Baking shift trainer

Knoxville, Tennessee

Coordinating financial information for internal use and tax purposes for real estate investment firms with assets of approximately $5 million Acting as primary point of contact for accountants and insurance providers Hire and Oversee vendors for property maintenance Responsible for the organization and maintenance of storage properties

Education record

Bachelor Of Arts (B.A.), History

Summer Accounting Institute