Jonathan Anthony Roy Email & Phone Number

Klang, My

Selangor, Malaysia

Cash Processing UK (CPUK) & Cash Processing Toronto (CPTOR), Cash & Payments Operations (CPO), TMS OperationsPrimary Responsibilities: 1) Completion of all payments that fall into STE environment are completed within the agreed time-frame. 2) Completion of all manual payments within the agreed time-frame. 3) Ensure accuracy of processing is in accordance to from RBC Investor & Treasury Services expectation.4) Completion of all reports to relevant processing, departments in a timely manner. 5) Ensure outstanding items are assigned and individual departments/financial institutions are chased for resolution. 6) Funding/Nostri, Nostro cash management.7) Breaks reconciliation.8) Accountable for production accuracy of Cash Payments Processing for Global market.9) Involves in team’s productivity performance evaluation and regularly reviews and produces daily/monthly MI reporting.10) Involves in process enhancement and constantly seeking opportunity to increase team efficiency and productivity while maintaining strict adherence to SLA.11) To provide support as the Subject Matter Expert (SME) to the team, in ensuring outstanding items are assigned and follow-up with individual departments/financial institutions for resolution.12) Work with Management and project leads to structure and achieve deliverable on projects and initiatives.13) Ensure procedures are respected, compliant with applicable regulatory & audit requirements.14) Maintain efficient communication channels with managers, coordinators and team members.15) Ensure effective logging and resolution / follow up of enquiries and liaise with appropriate parties to resolve / escalate queries / problems within agreed timescales.

Selangor, Malaysia

Cash Processing UK (CPUK) & Cash Processing Toronto (CPTOR), Cash & Payments Operations (CPO), TMS OperationsPrimary Responsibilities: 1) Completion of all payments that fall into STE environment are completed within the agreed time-frame. 2) Completion of all manual payments within the agreed time-frame. 3) Ensure accuracy of processing is in accordance to from RBC Investor & Treasury Services expectation.4) Completion of all reports to relevant processing, departments in a timely manner. 5) Ensure outstanding items are assigned and individual departments/financial institutions are chased for resolution. 6) Funding/Nostri, Nostro cash management.7) Breaks reconciliation.8) Accountable for production accuracy of Cash Payments Processing for Global market.9) Involves in team’s productivity performance evaluation and regularly reviews and produces daily/monthly MI reporting.10) Involves in process enhancement and constantly seeking opportunity to increase team efficiency and productivity while maintaining strict adherence to SLA.11) To provide support as the Subject Matter Expert (SME) to the team, in ensuring outstanding items are assigned and follow-up with individual departments/financial institutions for resolution.12) Work with Management and project leads to structure and achieve deliverable on projects and initiatives.13) Ensure procedures are respected, compliant with applicable regulatory & audit requirements.14) Maintain efficient communication channels with managers, coordinators and team members.15) Ensure effective logging and resolution / follow up of enquiries and liaise with appropriate parties to resolve / escalate queries / problems within agreed timescales.

Selangor, Malaysia

Cash Processing UK (CPUK), Cash & Payments Operations (CPO), TMS OperationsPrimary Responsibilities: 1) Completion of all payments that fall into STE environment are completed within the agreed time-frame. 2) Completion of all manual payments within the agreed time-frame. 3) Ensure accuracy of processing is in accordance to from RBC Investor & Treasury Services expectation. 4) Assists Supervisor & administrator in day to day operations. 5) Seek ways to enhance and improve process flow and environment. 6) Adhere to RBC Investor & Treasury core standards. 7) Completion of all reports to relevant processing, departments in a timely manner. 8) Ensure outstanding items are assigned and individual departments/financial institutions are chased for resolution. 9) Resolution of payment queries in a timely manner. 10) Completion of knowledge/training within process in accordance to established learning curve. 11) Adherence to risk factors and seek ways of mitigation. 12) Ensuring that all internal cut-off times are adhered to. 13) Funding/Nostri, Nostro cash management.14) Breaks reconciliation.

Selangor, Malaysia

Cash Processing UK (CPUK), Cash, FX & Payments Operations (CFXPO), Shared Services Client OperationsPrimary Responsibilities: 1) Completion of all payments that fall into STE environment are completed within the agreed time-frame. 2) Completion of all manual payments within the agreed time-frame. 3) Ensure accuracy of processing is in accordance to from RBC Investor & Treasury Services expectation. 4) Assists Supervisor & Senior Administrator in day to day operations.5) Seek ways to enhance and improve process flow and environment. 6) Adhere to RBC Investor & Treasury core standards. 7) Completion of all reports to relevant processing, departments in a timely manner. 8) Ensure outstanding items are assigned and individual departments/financial institutions are chased for resolution. 9) Resolution of payment queries in a timely manner. 10) Completion of knowledge/training within process in accordance to established learning curve. 11) Adherence to risk factors and seek ways of mitigation. 12) Ensuring that all internal cut-off times are adhered to. 13) Funding/Nostri, Nostro cash management. 14) Breaks reconciliation.

Selangor, Malaysia

UK Payments & COEPrimary Responsibilities:1) Completion of all payments that fall into STE environment are completed within the agreed time-frame.2) Ensure accuracy of processing is in accordance to from HSBC Electronic Data Processing expectation.3) Assists assistant manager in day to day operations of the process.4) Seek ways to enhance and improve process flow and environment.5) Adhere to HSBC Electronic Data Processing core standards.6) Completion of knowledge/training within process in accordance to established learning curve.7) Adherence to risk factors and seek ways of mitigation.8) Ensuring that all internal cut-off times are adhered to.

Primary Responsibilities:1) Responsible for delivering and maintaining a high level of customer service to ticket and concession item purchaser.2) To usher the guests into the cinema and ensure that tickets are correct (movie titles, date, time and price).3) Attend to all customer's enquiries, requests and feedback.4) Welcomes and connects with every customer.5) Responsible for customer needs and appropriately suggests products to enhance service and meet sales goals.6) Offers customer demonstrations and samples to create an opportunity for the customers to interact with the product.7) Responds to customer needs and says thank you to every customer.8) Demonstrates the good behavior by taking care of customer needs.9) Follows cash handling procedures and cash register policies.10) Attend to all customer’s enquiries, requests and feedback.11) Other duties assigned by the supervisor when required.

Selangor, Malaysia

Primary Responsibilities:1) Cashier, managing payments from customer.2) Keeping the outlet clean and tidy, and at the same time serving and entertain customer.3) Selling of food and beverages.4) Restock and recording of stock for food and beverages.

Selangor, Malaysia

Primary Responsibilities:Responsible to promote the kids wear materials, restock of kids wear materials, price tagging, keeping the place clean and tidy and etc.

Bachelor'S (Hons) Degree, Business And Management Studies

Business and Management Studies

Advanced Diploma, Business Administration

Business Administration

Diploma, Business Studies

Business Studies

Spm (High School), Accounting

SPM