Senior Learning Designer
CurrentWorking within the US Cash Management division creating educational and training resources to promote digital adoption among employees and clients.• Design, create and maintain digital learning content, including walk-throughs, screen tips, videos and guides.• Design, develop, and facilitate training programs and course materials for new and experienced client-facing staff, with a focus on digital learning tools.• Deliver customized demos and training sessions based on the needs of… Show more Working within the US Cash Management division creating educational and training resources to promote digital adoption among employees and clients.• Design, create and maintain digital learning content, including walk-throughs, screen tips, videos and guides.• Design, develop, and facilitate training programs and course materials for new and experienced client-facing staff, with a focus on digital learning tools.• Deliver customized demos and training sessions based on the needs of users.• Collaborate with product and development teams during the development process.• Update training content in line with development releases.• Assess the quality of training programs for ongoing effectiveness in meeting client and business needs and identify opportunities to drive digital adoption. Show less