Jonathan Brecheen Email & Phone Number

Remote, US

Philadelphia, PA, US

* Investigated and mitigated threats from phishing attacks, breaches, and other security incidents using a variety of tools, including CrowdStrike, Splunk, Proofpoint, Cisco Umbrella, and Netskope.* Architect for CrowdStrike integrations with ServiceNow to automate detection and incident ticketing.* Optimized custom CrowdStrike and Splunk alerting for.

Hanover, MD, US

* Continuously monitored and improved security posture for Federal security agency, ensuring Windows and Linux systems were fully protected by CrowdStrike and McAfee Client Proxy (MCP).* Performed successful migration for 50,000 endpoints from McAfee ePO to CrowdStrike.* Delivered operational and administrative expertise for McAfee and CrowdStrike.

Global, GB

* Investigated and mitigated past, active, and potential threats from phishing attacks, data breaches, and other security incidents using a variety of tools, including CrowdStrike EDR, Mimecast email protection, McAfee EPO, and ForcePoint proxy.* Improved security posture by leading routine security audits of Active Directory user groups and accounts using.

Global, GB

* Performed as Primary escalation for threats effecting Norton Rose Fulbright’s (NRF) US region, as well as secondary escalation for threats effecting other NRF regions.* Investigated and mitigated active threats to NRF from phishing, social engineering, and other types of attacks.* Reviewed suspicious mail in Mimecast system to determine patterns and.

Global, GB

* Delivered deskside and remote hardware and software support for employees, attorneys, and partners.* Successfully migrated Outlook and mobile devices as part of Exchange 2016 migration.* Successfully implemented and supported fully remote workforce as a result of COVID-19.* Safeguarded and audited floor security, including granting / revoking access and.

Austin, TX, US

* Delivered deskside and remote hardware, software, network, and VPN connectivity support for employees.* Successfully implemented Okta and Office 365 cloud systems as part of CDR’s business continuity initiative.* Delivered technical support via both Active Directory and iManager for printer, file share, and account access issues in hybrid Active.

Falls Church, Virginia, US

* Delivered deskside and remote system hardware and software support for employees.* Resolved escalations of system hardware and software issues forwarded from Help Desk team.* Delivered solutions for software security exceptions as member of Carbon Black (Bit9) Admin Team.* Diagnosed and performed repairs for Dell and HP desktop, server, and laptop.

Baton Rouge, Louisiana, US

* Provided deskside and remote system administration and IT consulting for ITinspired clients.* Utilized LabTech and GFI monitoring platforms for proactive resolution of desktop and server issues.* Analyzed existing IT infrastructure, recommending enhancements to boost client productivity and capability.* Sourced, built, and configured new and replacement.

Norwalk, Connecticut, US

* Delivered deskside and remote hardware, software, Citrix, and VPN connectivity support for employees.* Imaged and configured new and replacement systems using SCCM, based on employee requirements.* Performed maintenance of network wiring, including port patching, cable tracing, and wall outlet repair.* Installed, configured, and delivered technical.

New York, NY, US

* Delivered deskside and remote hardware, software, network, and VPN connectivity support for employees.* Imaged and configured new and replacement systems using SCCM, based on employee requirements.* Delivered support for Active Directory, Exchange, Novell, and Domino for email and file permission issues.* Configured and delivered technical support for.

Murray, Utah, US

* Delivered deskside and remote hardware, software, network, and VPN connectivity support for employees.* Imaged and configured new and replacement systems using SCCM, based on employee requirements.* Installed, setup, and configured, as well as delivered technical support for Cisco IP phones.Environment: Windows 7, Windows Server 2008, Office 2010, Active.

Midland, Texas, US

* Delivered deskside and remote hardware, software, network, and VPN connectivity support for employees.* Successfully implemented new desktop hardware as part of ExxonMobil acquisition of XTO Energy.* Installed and configured system hardware and software based on customer requirements.* Collaborated with Information Security Team in analyzing potential.

Boston, MA, US

* Delivered remote software support of proprietary brokerage applications for Fidelity clients.* Authored and published knowledge base articles as administrator of knowledge management system.Environment: Windows (XP, Vista, 7), Windows Server (2003, 2008), SQL Server (2005, 2008), Cyclone, Siebel, ServiceWare, Service Center