Head Of Product Design
CurrentShortlisted for a prestigious Drum Award in 2022 for University for the Creative Arts, London.Winner of Heist Award in 2020, the UK’s most recognised higher education award, for Wolverhampton University. Increased the University’s B2B leads by 400%. Lead an incredibly talented team of 10 designers to nurture growth and cultivate a team culture that has resulted in zero team attrition in the last 2 years.Delivered in-person design presentations to audiences of 100+.Added Figma into the UX Copywriting workflow and reduced content testing time by 25% and errors in development by 50%.Experience working with multiple industries: banking, education, hospitality, healthcare and technology. Hosted remote and in-person product experience design workshops and reviews to understand business and user objectives to create best-in-class solutions. Introduced Design System and Product Language practices to reduce page creation and sign-off times by an average of 25%.Providing direction and mentorship to the design team to realise their potential and set far-reaching goals. Resulting in more efficient workflow and higher creative output.Identifying, attracting and retaining talent. Currently focused on building out the UX research and content teams to strengthen business offerings, balance the team’s workload and increase production efficiency.Worked with team members to establish clear roles and responsibilities and identify skills gaps resulting in smoother communication and the establishment of a Design Ops Manager. Established and continually monitor a high standard for creativity and execution. Resulting in team members holding themselves more accountable for their output.Skilled in HTML & CSS as well as a working knowledge of Javascript and PHP provide a deep appreciation of developers’ needs.Co-hosted the Human Experience podcasts with the Head of UX in Granite. Available on Spotify, search “HX Granite”.
