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Jonathan Coles Email & Phone Number
Program Manager, Global Support and Service Management Transformation
at
KMD Brands Limited
1 work email found
@jetstar.com
2 phones found area 140
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Program Manager, Global Support and Service Management Transformation
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Jonathan Coles? Overview
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Quick answer
Jonathan Coles is listed as Program Manager, Global Support and Service Management Transformation at KMD Brands Limited, a company with 116 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at jetstar.com, phone signal with area code 140, and a matched LinkedIn profile for Jonathan Coles.
Jonathan Coles previously worked as Program Director, Consultant and Leadership Coach/Mentor at Jc Consulting and Asia Pacific Service Delivery Partner - Enterprise Technology at Seek.
Company email context
Email format at KMD Brands Limited
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{first}.{last}@jetstar.com
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Profile bio
About Jonathan Coles
Jonathan Coles is a Program Manager, Global Support and Service Management Transformation at KMD Brands Limited. He possess expertise in management consulting, change management, program management, coaching, itil and 36 more skills. He is proficient in French. Colleagues describe him as "Jonathan is an excellent leader with a strong track record for improving both customer and employee satisfaction. His ability to build and maintain strong relationships with customers and his colleagues is outstanding which is one of many reasons for his success as a senior consultant and executive IT leader. And with an eye for talent, has an ability to build strong performing teams and empowering his staff to do what they do well and to support them when needed. " and "I have worked closely on a number of projects with Jonathan over the past four years. On top of being an excellent and extremely knowledgeable consultant, he has also been a mentor and coach to me during this time and played an integral part in my professional development. Jonathan has helped me build a successful Service Improvement Program at Lonely Planet. This program includes the implementation of best practice ITIL, Agile and DevOps processes and has seen internal customer… Show more"
Listed skills include Management Consulting, Change Management, Program Management, Coaching, and 37 others.
Current workplace
Jonathan Coles's current company
Company context helps verify the profile and gives searchers a useful next step.
Kmd Brands Limited
9 roles · 30 years
Jonathan Coles work experience
A career timeline built from the work history available for this profile.
Program Director, Consultant And Leadership Coach/Mentor
Current
Jc Consulting
Providing program leadership and project uplift/turnaround, strategic sourcing of technology solutions and services (RFI, RFP, both on customer and vendor side), advisory/consulting and coaching to technology leaders in a range of industries. Particular expertise in people leadership, project/program uplift, strategic org change management and operating.
Nov 2019 - Present
Asia Pacific Service Delivery Partner - Enterprise Technology
SEEK is a market leader in online employment marketplaces operating across Asia Pacific and Latin America. Contract engagement working on the CIO's behalf pivoting and uplifting key programs in SEEK's FY22 & FY23 program of work and aligning technology service offerings to SEEK's ongoing growth, shift to an APAC model, and other future needs and.
Mar 2022 - Sep 2022
Senior Executive - It Operations
Accountable senior leader for management, delivery and ongoing maintenance of IT Infrastructure/cloud (AWS), Applications, Service Management, end user computing and IT Support services Medibank wide, managing an operating budget of tens of millions of dollars and an internal team of over 60 people, owning key vendor relationships (including Telstra, IBM.
Mar 2017 - Jul 2019
Head Of Client Services, Group It
Jetstar is a $3.5 billion multi-national airline group including Jetstar Australia/NZ, Jetstar Asia, Jetstar Pacific and Jetstar Japan, with c.9000 staff servicing over 100 airports in 16 countries.Reporting to the CIO, I was accountable for Airport Technology & Transformation, Desktop, Service Management and Service Desk services group-wide, leading 4.
Mar 2015 - Feb 2017
Director Of Consulting/Principal Consultant
I co-ran a Melbourne based management consultancy focused on measurably improving the satisfaction of employees with their IT departments, drawing upon best practice from Service Management (ITIL), Net Promoter, and organisational change management. This was primarily focused on leading transformational Service Improvement Programs for Australian household.
Jun 2007 - Dec 2014
Program Manager, Global Delivery Integration And Cost Savings Program
After relocating to Australia I spent 5 years working in leadership roles in the outsourced managed services division of one of the biggest players in global IT, with over 150000 staff and $100 billion in revenue in 2007, promoted through several roles up to the Asia Pacific leadership team for my area.My last roles were in Program Management, leading a.
2005 - 2007
~2 yrs
It Service Operations Manager
Leading a team of up to 55 people from 2002-2005, providing outsourced technical support to corporate clients of HP and over 20000 end users, where I was instrumental in saving a $100m account that was in crisis and bringing it to the point where my team delivered "exceptional service” according to our customer. Became recognised as an expert mentor.
2002 - 2005
~3 yrs
Roles Prior To 2002
Gsk, And Sitel Uk (Working With Microsoft And Lotus)
Prior to 2002 I worked in the UK in roles at GSK and Sitel (working with Microsoft and Lotus), as a Project Lead, Team Manager, and Level 1 and Level 2 Analyst. During this time I also spent periods working on projects in the Netherlands and the USA.
1996 - 2001
~5 yrs
FAQ
Frequently asked questions about Jonathan Coles
Quick answers generated from the profile data available on this page.
What company does Jonathan Coles work for?
Jonathan Coles works for KMD Brands Limited.
What is Jonathan Coles's role at KMD Brands Limited?
Jonathan Coles is listed as Program Manager, Global Support and Service Management Transformation at KMD Brands Limited.
What is Jonathan Coles's email address?
AeroLeads has found 1 work email signal at @jetstar.com for Jonathan Coles at KMD Brands Limited.
What is Jonathan Coles's phone number?
AeroLeads has found 2 phone signal(s) with area code 140 for Jonathan Coles at KMD Brands Limited.
Where is Jonathan Coles based?
Jonathan Coles is based in Greater Melbourne Area, Australia, Australia while working with KMD Brands Limited.
What companies has Jonathan Coles worked for?
Jonathan Coles has worked for Kmd Brands Limited, Jc Consulting, Seek, Medibank, and Jetstar Airways.
How can I contact Jonathan Coles?
You can use AeroLeads to view verified contact signals for Jonathan Coles at KMD Brands Limited, including work email, phone, and LinkedIn data when available.
What skills is Jonathan Coles known for?
Jonathan Coles is listed with skills including Management Consulting, Change Management, Program Management, Coaching, Itil, It Service Management, It Management, and It Operations.
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