Leading account management, onboarding, customer support, and operations. Responsible for driving customer onboarding & activation rates, trial conversion revenue, and gross and net retention targetsContainer xChange is the leading SaaS enabled Marketplace for container logistics that brings together all relevant companies to manage and book shipping containers and execute all related processes and optimize invoicing and payments.

-Spearhead all customer teams, encompassing Account Management, Onboarding, and Support, to ensure optimal customer satisfaction.- Own the total revenue generated by existing customers, as well as Gross Renewal Revenue (GRR) and Net Renewal Revenue (NRR), to enhance revenue growth and profitability.- Successfully managed the remote scaling of the team from 5 to a robust 60-member team in just 15 months to meet the demands of Labster's unprecedented growth.Labster is a dynamic SaaS scaleup organization that is dedicated to transforming the delivery of science education to students at universities, colleges, and high schools worldwide

Superb is the world's first all-in-one Guest Experience Management platform for restaurants. Superb builds state of the art technology to help restaurants be in control of their guest experience.

- Responsible for 13.000 customers, delivering +$50M of ARR - Targeted and delivery of +100% revenue retention rate- Scaling department from 5 to over 60 CSMs in 4 global offices to meet demands of Trustpilot’s hyper growth- Contract Renewal and upsell/cross-sell opportunities for all existing customers- Driving and scaling customer onboarding processes improving time to 1st value delivery- Customer Marketing automation - Cross departmental system and process improvements ensuring optimal customer experience- Totango Customer Success Hero award 2017 given to best world wide customer success team

U-19 Boys

Buying and selling data center servers, storage & networking products from leading computer hardware manufacturers.Responsible for highend IBM pSeries and Tape products.

Responsible for growing and expanding sales in international markets. -New customer acquisition-Upselling of existing customers-Sales forecasting and reporting-Digital and print marketing campaigns-Global coordination for the implementation of sales and marketing strategies-Training and leading a team of 4- Over a 2 year period doubled sales in UK/US/NL markets

Preforming Q&C on synthetic DNA using mass spectrometry to support Antisense drug discovery