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Jonathan Duque Email & Phone Number
Enterprise Customer Success Manager
at
Search Atlas
LinkedIn matched
✓ Verified Jun 2026
3 data sources
Profile completeness 86%
Current company
Role
Enterprise Customer Success Manager
Location
Medellín, Antioquia, Colombia
Company size
Who is Jonathan Duque? Overview
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Quick answer
Jonathan Duque is listed as Enterprise Customer Success Manager at Search Atlas, a company with 77 employees, based in Medellín, Antioquia, Colombia. AeroLeads shows a matched LinkedIn profile for Jonathan Duque.
Jonathan Duque previously worked as Software Product Specialist at Search Atlas and Training & Quality Supervisor at Concentrix. Jonathan Duque holds Student, Anthropology from Universidad De Antioquía.
Company email context
Email format at Search Atlas
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Search Atlas
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Profile bio
About Jonathan Duque
Experienced and energetic TQM with over six years of experience effectively managing and improving actions and processes based on the business needs from conception to implementation and follow up. Using root cause analysis and various methodologies to increase efficiency and overall company productivity.
Current workplace
Jonathan Duque's current company
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Search Atlas
7 roles
Jonathan Duque work experience
A career timeline built from the work history available for this profile.
Software Product Specialist
CurrentSearch Atlas is the #1 Marketing Software Platform for Agencies and Brands2023 Inc. 5000 List of the Fastest-Growing Companies in America2022 Inc. 5000 List of the Fastest-Growing Companies in America
Feb 2024 - Present
Training & Quality Supervisor
Lead Training and Quality task forces / action plans with Business stakeholders (Operations, Client, Global and Local Account Management, and Resource Unit partners)Evaluate levels of process and staff effectiveness to guarantee contractual complianceTR&QA department standardization and management from implementation to execution and constant improvement.
May 2022 - Feb 2024
![[24]7.Ai](https://cimg.aeroleads.com/ln/logos/bc/360383f9a2cd3d0e58a69435336deccb.jpg)
Quality Assurance Analyst
Nov 2021 - May 2022
Quality Assurance Analyst Lead
Monitored customer satisfaction and quality requirements in various vendor lines of business and servicesPerformed internal auditing of QA processesAnalysis, report and data presentations for vendors and ops teamStrategized with team to create and execute action plansAssisted clients with product development and action plan designQA team assignation and.
Dec 2020 - Dec 2021
Bilingual Quality Assurance Analyst
Call/Chat/Email monitoring and scoring according to rubricFeedback sessions with Ops teams to share findings and recommendationsQA talks to trainees based on vendor needs
Feb 2018 - Dec 2020
Customer Service Representative
Feb 2017 - Feb 2018
Team & coworkers
Colleagues at Search Atlas
Other employees you can reach at searchatlas.com. View company contacts for 77 employees →
ET
Emily Thompson
Colleague at Search AtlasLos Angeles Metropolitan Area, United States
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AM
Arturo Moreno
Colleague at Search AtlasBogota, D.C., Capital District, Colombia, Colombia
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AU
Angelica Urrego
Colleague at Search AtlasBogotá D.C. Metropolitan Area, Colombia
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JJ
Juan Jara Zambrano
Colleague at Search AtlasMedellín, Antioquia, Colombia, Colombia
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SD
Sophia Deluz
Colleague at Search AtlasMiami, Florida, United States, United States
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AR
Abdul Rehman
Colleague at Search AtlasKarāchi, Sindh, Pakistan, Pakistan
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SC
Steven Carranza
Colleague at Search AtlasNew York, New York, United States, United States
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MP
Mariale P.
Colleague at Search AtlasColombia, Colombia
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KR
Kelly Reeves
Colleague at Search AtlasNew York, New York, United States, United States
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AG
Andrea González Giraldo
Colleague at Search AtlasBogota, D.C., Capital District, Colombia, Colombia
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Emily Thompson
Colleague at Search AtlasLos Angeles Metropolitan Area, United States
View →
AM
Arturo Moreno
Colleague at Search AtlasBogota, D.C., Capital District, Colombia, Colombia
View →
AU
Angelica Urrego
Colleague at Search AtlasBogotá D.C. Metropolitan Area, Colombia
View →
JJ
Juan Jara Zambrano
Colleague at Search AtlasMedellín, Antioquia, Colombia, Colombia
View →
SD
Sophia Deluz
Colleague at Search AtlasMiami, Florida, United States, United States
View →
AR
Abdul Rehman
Colleague at Search AtlasKarāchi, Sindh, Pakistan, Pakistan
View →
SC
Steven Carranza
Colleague at Search AtlasNew York, New York, United States, United States
View →
MP
Mariale P.
Colleague at Search AtlasColombia, Colombia
View →
KR
Kelly Reeves
Colleague at Search AtlasNew York, New York, United States, United States
View →
AG
Andrea González Giraldo
Colleague at Search AtlasBogota, D.C., Capital District, Colombia, Colombia
View →
1 education record
Jonathan Duque education
FAQ
Frequently asked questions about Jonathan Duque
Quick answers generated from the profile data available on this page.
What company does Jonathan Duque work for?
Jonathan Duque works for Search Atlas.
What is Jonathan Duque's role at Search Atlas?
Jonathan Duque is listed as Enterprise Customer Success Manager at Search Atlas.
Where is Jonathan Duque based?
Jonathan Duque is based in Medellín, Antioquia, Colombia while working with Search Atlas.
What companies has Jonathan Duque worked for?
Jonathan Duque has worked for Search Atlas, Concentrix, [24]7.Ai, and Teleperformance.
Who are Jonathan Duque's colleagues at Search Atlas?
Jonathan Duque's colleagues at Search Atlas include Emily Thompson, Arturo Moreno, Angelica Urrego, Juan Jara Zambrano, and Sophia Deluz.
How can I contact Jonathan Duque?
You can use AeroLeads to view verified contact signals for Jonathan Duque at Search Atlas, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Duque attend?
Jonathan Duque holds Student, Anthropology from Universidad De Antioquía.
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