- Direct front line service to handle member and non-member inquiries and needs.- Advised, educated and sold travel insurance to customers.- Sold memberships and various forms of merchandise.- Demonstrated the ability to consistently deliver a positive experience during service leading to long lasting impressions.

- Managed and maintained sales order and interest through a close communicative practise with interested parties and stakeholders through trade shows, social media and industry professionals.- Consultant for social media photoshoots to curate content that would appeal to identified target markets to increase sale and expansion to consumers and potential buyers.- Project and inventory management of all product lines both internally and in the digital space of their website.

- Planning, strategy and execution of Stong Orientation week for 500 incoming first year students that included; but not limited to cross-campus activities, health and safety, information events etc.- Strategic development and execution of a comprehensive training module for 80 volunteer leaders to ensure the safety, well-being and enjoyment during their time.- Collaborated with all levels of York management, security and families to manage and ensure the safety of leaders and first… Show more - Planning, strategy and execution of Stong Orientation week for 500 incoming first year students that included; but not limited to cross-campus activities, health and safety, information events etc.- Strategic development and execution of a comprehensive training module for 80 volunteer leaders to ensure the safety, well-being and enjoyment during their time.- Collaborated with all levels of York management, security and families to manage and ensure the safety of leaders and first year students.- Strategic budget management of over $100,000 that ensured the team remained under budget (approximately $5,000) through the proper allocation of funds and collection of revenue. - Active member of the Sponsorship Committee that curated and pitched targeted sponsorship package(s) to assist in securing potential sponsors and collaboration opportunities. Show less

- Main liaison for upper management, OUA officials, media, coaching staff, athletes and contractors during any varsity or external event hosted at York University.- Supervised a team of 5 - 10 members dedicated to the planning and execution of events (set-up, tear down, video and audio streaming).- Revised and maintained employee work schedules and administered payroll.- Developed a training manual on policies, procedures, best practises and employee expectations that was utilized… Show more - Main liaison for upper management, OUA officials, media, coaching staff, athletes and contractors during any varsity or external event hosted at York University.- Supervised a team of 5 - 10 members dedicated to the planning and execution of events (set-up, tear down, video and audio streaming).- Revised and maintained employee work schedules and administered payroll.- Developed a training manual on policies, procedures, best practises and employee expectations that was utilized across departments that improved event success and employee training. Show less

- Strategic budget management $70,000 (considering projected revenue) using MS Excel to ensure the financial integrity of the ministry.- Organized 6 unique events over an 8-month period that included two large scale events in Blue Mountain and Montreal (+100 attendees) and an end of year gala (~300 attendees).- Developed and implemented marketing and communications strategies that used a cross-campus approach which lead to an increased profitability of ticket sales and student body… Show more - Strategic budget management $70,000 (considering projected revenue) using MS Excel to ensure the financial integrity of the ministry.- Organized 6 unique events over an 8-month period that included two large scale events in Blue Mountain and Montreal (+100 attendees) and an end of year gala (~300 attendees).- Developed and implemented marketing and communications strategies that used a cross-campus approach which lead to an increased profitability of ticket sales and student body engagement.- Logistical and crisis management experience through transportation, vendors, health and safety, social media and student overall satisfaction with events. Show less

- Curated organic creative assets and copy for social channels that engaged and promoted the all Stong events, athletic games, contests, student opportunities available at York University. - Designed, developed and maintained creative promotional content such as posters, website, photography, social media and college specific paraphernalia.- Experience in Adobe Photoshop/Illustrator, Wix website, logo and website design.- Budget management of $6,000 for promoting costs including… Show more - Curated organic creative assets and copy for social channels that engaged and promoted the all Stong events, athletic games, contests, student opportunities available at York University. - Designed, developed and maintained creative promotional content such as posters, website, photography, social media and college specific paraphernalia.- Experience in Adobe Photoshop/Illustrator, Wix website, logo and website design.- Budget management of $6,000 for promoting costs including revenue and costs associated with college specific clothing line. Show less

- Customer support via live chat (messenger) network, Website and Blog updates.- Assisted with designing of logos and advertisements VIA Adobe Photoshop and Indesign. - Updated social media accounts and strategies. Assisted with various day-to-day projects involving a variety of marketing strategies and tactics. - Responsible for providing insight/brainstorming ideas for a section of the company website for a newly developed product and overhauling the academic program designed for… Show more - Customer support via live chat (messenger) network, Website and Blog updates.- Assisted with designing of logos and advertisements VIA Adobe Photoshop and Indesign. - Updated social media accounts and strategies. Assisted with various day-to-day projects involving a variety of marketing strategies and tactics. - Responsible for providing insight/brainstorming ideas for a section of the company website for a newly developed product and overhauling the academic program designed for providing cheaper alternatives for students. Show less