Jonathan Gan Email & Phone Number

Singapore

Denmark

• Tutored a total of 6 students ranging from Pri 3 to Sec 4• Established timeline and milestones to achieve goals as intended by both the parents and student• Tailored each lesson to suit students' learning abilities• Provided updates to parents on their child's progress each lesson

Singapore

• Represented Singapore at the ASEAN University Games (2022)• Internationally Accredited Table Official (FIBA)• Officiated numerous levels of games from primary school up to international games between Singapore and foreign countries• Uphold, enforce and maintain the basketball playing standard across Singapore in accordance with FIBA Regulations• Volunteered at multiple coaching clinics to aid in imparting knowledge of basketball rules to potential coaches

Singapore

• Analysed and documented operations & business acquisition processes for operations excellence team• Conducted extensive market research, prototyping and pitching for potential business process improvement solutions• Implemented simulation modelling for business processes allowing for full visibility of every minute process and ultimately, visualisations of cost drivers and opportunities for business process improvement

Singapore

• Co-led a project to overhaul over 400 shelves in less than a month as part of automation upgrades• Maintained daily operational capabilities of the automation system and resolved any bugs or issues on the spot• Trained 5 officers and material handlers in the operation of the automation system for inventory management purposes• Analyzed numerous sets of data through Excel to identify and account for inventory discrepancies for a >$1M account• Coordinated inbound, putaway and inventory management efforts; managed inventory movements within warehouse locations• Independently maintained daily operational capabilities of the automation system and resolved any bugs or issues on the spot• Planned detailed project workflow with specific KPIs and deadlines in line with operational requirements

Singapore, Singapore

𝐾𝑒𝑦 𝑅𝑒𝑠𝑝𝑜𝑛𝑠𝑖𝑏𝑖𝑙𝑖𝑡𝑖𝑒𝑠:• Championed improvements to turnaround time for Letter-of-Guarantee requests; in line with Manager's goal of <5 days• Managed and conducted assessments on daily incoming cases before distributing the workload to the rest of the department• Launched a department-wide initiative to adopt a paperless approach by creating various SOPs, reducing the department's heavy paper usage• Prepared monthly department reports on key metrics such as overall and individual case loads, and turnaround times• Liaised with stakeholders including hospitals, insurers, and customers and assisted in following up with ongoing cases• Trained and mentored 3 new staff members by building competency from simple cases before increasing exposure to complex cases• Processing and management of workload distribution to members of the department• Processed and consolidated monthly performance statistics for the department• Headed an initiative to improve client relations through handwritten notes with numerous positive responses• Built a database of medical fees from over 500 cases in order to develop an internal benchmark for future medical cases

Singapore, Singapore

𝐾𝑒𝑦 𝑅𝑒𝑠𝑝𝑜𝑛𝑠𝑖𝑏𝑖𝑙𝑖𝑡𝑖𝑒𝑠:Shore• Day-to-day system checks and defect rectification, primarily in the safety cluster• Maintain operational-readiness of the ship especially when designated as standby force• Audit preparation and coordination, primarily in the safety cluster• Coordination of external works with contractors and sister ships• Prepared yearly performance review reports alongside the chief-of-departments to facilitate rank promotions, and award performance bonusesAt Sea• Auxiliary and Electrical systems cluster specialist Shore & Sea • Qualified firefighter, aviation firefighter and damage control specialist𝐴𝑤𝑎𝑟𝑑𝑠 𝑎𝑛𝑑 𝐴𝑐ℎ𝑖𝑒𝑣𝑒𝑚𝑒𝑛𝑡𝑠:• 1st Flotilla 'Best Unit' Award (2019-2020, 2020-2021)• 1st NSF to conduct duties without the supervision of a senior engineer• Distinguished Honor Graduate (SCGP 40/19 Golden Bayonet Recipient)• NDP marching contingent (2019)

Bachelor Of Business Management, Strategic Management & Digital Transformation For Sustainability, Summa Cum Laude

𝐴𝑤𝑎𝑟𝑑𝑠 𝑎𝑛𝑑 𝐴𝑐ℎ𝑖𝑒𝑣𝑒𝑚𝑒𝑛𝑡𝑠: • Dean's List for all applicable semesters • SMU Excellence in Student Life Award (Student Leadership) • Beta.

Fall Semester Exchange Program

• Strategic Management of Innovation & Technology • International Business & Sustainable Development • Google, Uber, Amazon.

Integrated Programme

Activities and Societies: 'B' Division Basketball Team Captain𝐴𝑤𝑎𝑟𝑑𝑠 𝑎𝑛𝑑 𝐴𝑐𝑐𝑜𝑚𝑝𝑙𝑖𝑠ℎ𝑚𝑒𝑛𝑡𝑠: • Edusave EAGLES Award • NJC Colours Award •.

Gce 'A' Levels - H2 Physics, H2 Chemistry, H2 Mathematics, H2 Economics, H1 General Paper

Activities and Societies: Chairperson of Basketball | Vice-Chairperson of Basketball | Leader-in-Boarding𝐴𝑤𝑎𝑟𝑑𝑠 𝑎𝑛𝑑 𝐴𝑐𝑐𝑜𝑚𝑝𝑙𝑖𝑠ℎ𝑚𝑒𝑛𝑡𝑠: •.