Jonathan Haigler Email & Phone Number

Houston, Texas, United States

Responsible for sales support over nationwide VMI operations functions and solutions for this industry leader in distribution & integrated supply. Utilization of SXe Enterprise and various VMI software solutions/ applications.Scope of duties include: Specializing in RFID, SupplyPro/ Auto Crib / vending solutions as well as Handheld Devices - sales support.

Houston, Texas

Responsible for sales support over nationwide VMI operations functions and solutions for this industry leader in distribution & integrated supply. Utilization of SXe Enterprise and various VMI software solutions/ applications.Scope of duties include: Specializing in SupplyPro/ Auto Crib / vending solutions as well as BlueDot Handheld Devices - sales.

Houston, Texas Area

Responsible for sales support over nationwide VMI operations functions and solutions for this industry leader in distribution & integrated supply. Utilization of SXe Enterprise and various VMI software solutions/ applications.Scope of duties include: Specializing in RFID/ SupplyPro/ Auto Crib vending solutions as well as BlueDot Handheld Devices - sales.

Houston, Texas Area

Responsible for sales support over nationwide VMI operations functions and solutions for this industry leader in distribution & integrated supply. Utilization of SXe Enterprise and various VMI software solutions/ applications.Scope of duties include: Specializing in SupplyPro/ Auto Crib vending solutions - sales support, installation of proprietary.

Houston, Texas Area

• Responsible for conducting and overseeing a wide range of nationwide field operations functions for the industry leader in technology-driven market research methodologies and services. Scope of duties included field.
• Drove performance by leading ad-hoc training sessions for team members in both group and one-on-one settings.
• Served as the primary troubleshooter for computer, software and related proprietary, patented equipment issues, as well as in-house and field testing for all equipment, software and firmware.
• Acquired 1,000+ agrees (recruitment's) over a seven-year period, far exceeding the company’s attainment goal.
• Created a Field Install Data Entry tool, reducing redundant data entry requirements and providing more security, saving approximately $168K annually across 12 reps.
• Created a database solution for multiple markets within the Field Operations Department that standardized forms and data capturing in 100% alignment with accreditation and QA requirements, saving approx. $1.2M annually.

Houston, Texas Area

• Achieved field recruitment and installation goals by utilizing proven recruitment techniques and adhering to Arbitron procedures and methodology
• Responsible for locating, verifying, and performing final quality assurance on sample addresses Provided IT support for Field Operations (multiple markets)
• Created supplemental databases, providing support for data capture for multiple markets
• Directly assisted Lead Trainer and Field Recruitment Manager in classroom and field based training of 15-17 Membership Representatives
• Routinely provided planned and ad-hoc training and training support for new hire Membership Representatives

Columbia, Maryland

• Responsibilities included recruitment, installation, and maintenance of a 300+ field testing panel, utilizing the Portable People Meter (PPM) technology
• Specialized in troubleshooting all technical, equipment, incomplete data, and compliance issues
• Responsible for the implementation of field test plans and directives
• Lead requirements analysis and verification, ensuring that data was complete, consistent, concise, comprehensible, traceable, feasible, unambiguous and verifiable; conforming to the parameters which were assigned
• Worked closely with cross functional teams and departments to ensure efficiency of all tests and deployments
• Tasked with writing requirements specifications for equipment test and functionality utilizing original and standard templates

College Station, TX

• Provided ongoing leadership to six associates providing Quality Assurance for the main production areas, building, loading, configuring and performing troubleshooting for PCs, laptops and servers, delivering hardware.
• Successfully completed the largest purchase orders, at one time involving 100+ computers, servers and peripherals at a time.
• Played a critical role in trade show setup and breakdown, as well as various ad-hoc assignments to support operations.

Houston, Texas Area

• Exceeded all goals and objectives for performance, receiving a promotion to Manager to supervise two Team Leaders as direct reports and 20+ Sales Associates as indirect reports. Managed work schedules, attendance.
• Consistent top performer, exceeding the aggressive goal of selling 20% of all daily calls, receiving several sales awards and bonuses, including earning Employee of the Month twice for the highest selling associate.
• Provided the motivation, training, accountability and leadership needed to produce a highly effective sales team in the highly metric driven call center environment.