Oversee the strategic management of distribution across the Western United States. Responsibilities include the general management of over 1.5 billion dollars in premium, management of 30 team members, and production of over 2,200 independent agencies.• Tailor specific profit and growth plans throughout the territory to achieve targeted long term results• Collaborate with and influence other strategic business units (e.g., product, claims, underwriting) to exceed organizational expectations and long-term goals• Develop national accounts, strategic brokers, partnership groups, and aggregators to continue investing in rapid agency plant expansion• Cultivate a culture of inclusivity, diversity, and receptiveness in the work environment to facilitate team cohesion

Responsible for the overall distribution and profit for the Mountain Region. Scope of duties involved managing a team of five external Senior Territory Managers and a team of three internal Territory Managers.• Oversaw agency management responsibilities in the Mountain Region• Collaborated with our partners in state and national product management, claims, and underwriting to execute profitable growth strategies throughout the fastest-growing region in the country• Strategically developed plans that could be executed by our field management team within the independent agency plant. Plans included: new agency plant expansion, book transfer initiatives, service center management and new enrollments, product development, agency compliance, and compensation management

Supervise the daily operations of the branch and provide influential leadership to teams; delegate and prioritize activities, plan and coordinate workflow, and lead teams to consistently exceeding all goals. Deliver world class customer services and support; respond to inquiries, questions, or requests and effectively resolve complex complaints. Generate new business policy and premium sales for the branch.• Manage the acquisition and service costs for the branch; analyze financial data, identify direct opportunities to drive profitability, generate new recommendations, and eliminate expenditures

Directed a team of top-performing sales professionals and provided influential leadership, mentorship, and coaching; facilitated effective training programs and delegated assignments. Led prospecting initiatives to drive sales growth; conducted cold calls, secured referrals, and managed networking activities. Identified regional requirements and prioritized activities to achieve to short and long-term goals of the agency; pinpointed areas of opportunity and created new programs and business solutions.• Established and maintained professional and productive relationships with both small and large companies; leverage existing relationships to drive growth and develop new client relationships• Developed new bottom-up strategic agency management plans while maintaining accuracy in meeting and exceeding company objectives; maximized profitability and drove business growth• Screened, interviewed, hired, developed, and retained qualified and successful employment candidates; influences agents to provide quotes and led teams to consistently exceeding all goals• Delivered world class customer service and support; directed conflicts to appropriate resources and effectively resolved complex complaints in a timely manner to ensure continual satisfaction

Managed the daily operational activities of two insurance agencies during periods of significant growth; conducted successful negotiations, created and maintained operational budgets, supervised employees, coordinated workflow, delegated assignments, and led staff meetings. Led the human resources activity of the insurance agency; created and posted job advertisements, screened and interviewed employment candidates, made all hiring decisions, administered disciplinary action and facilitated training programs.• Developed and implemented strategic marketing campaigns; designed the company’s website, created effective advertising strategies or campaigns, and produced and distributed newsletters• Established and maintained professional and productive relationships with clients or insurance companies; managed customer accounts, built new accounts, and penetrated regions/territories