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Jonathan Horsnell Email & Phone Number

CSM at Centorrino Technologies at Centorrino Technologies
Location: Greater Melbourne Area, Australia, Australia 11 work roles 2 schools
1 work email found @ct.com.au LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Current company
Role
CSM at Centorrino Technologies
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Jonathan Horsnell? Overview

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Quick answer

Jonathan Horsnell is listed as CSM at Centorrino Technologies at Centorrino Technologies, a company with 99 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at ct.com.au and a matched LinkedIn profile for Jonathan Horsnell.

Jonathan Horsnell previously worked as Team Lead, Customer Success Management at Centorrino Technologies and Customer Success Manager at Centorrino Technologies. Jonathan Horsnell holds Masters Of Applied Science, Innovation And Service Management (Action Research) from Rmit University.

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Email format at Centorrino Technologies

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{first_initial}{last}@ct.com.au
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Profile bio

About Jonathan Horsnell

I have over 20 years experience in Sales and Account Relationship/Stakeholder Management/Delivery roles in the ICT industry working across various customer segments, including Corporate and Government, Not for Profit, Small Business and Consumer.I have been accountable for Managed Services Clients whose portfolios included Private and Public Cloud, Managed Telephony and Network Services, Professional & Project Services and Managed Service Desk. As an Account Manager (Customer Success Manager), I have been responsible for the C-Level stakeholder management, including overall client relationship, account strategy development and execution, NPS, and account growth and retention across the product portfolios mentioned above. I pride myself on being able to build trusted relationships through ongoing and consistent engagement, and act with integrity at all times, driving long term success. I am a strong communicator, with excellent presentation skills, and am able to bring additional value to the client relationship through monitoring market trends and how they may impact or apply. I am a well presented professional and am technologically astute. I enjoy the challenge of designing and delivering solutions to meet business needs and working with people. I enjoy working in a challenging, outcome focussed role as I am self-directed and am also able to lead others to meet goals and business objectives. I am highly accountable with a proven track record in achieving results on a consistent basis.In all of these key Sales Relationship Management and Delivery roles, I have collaborated with both the client teams and the technical teams in identifying expansion opportunities and leading all parties to deliver quality solutions. In addition I worked across all delivery teams to deliver win/win outcomes for my clients. In my roles I focus on client advocacy and the often delicate balance between delivering on client expectations and contractual obligations.

Listed skills include Service Delivery, Service Management, Managed Services, Telecommunications, and 27 others.

Current workplace

Jonathan Horsnell's current company

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Centorrino Technologies
Centorrino Technologies
CSM at Centorrino Technologies
coburg, victoria, australia
Website
Employees
99
AeroLeads page
11 roles

Jonathan Horsnell work experience

A career timeline built from the work history available for this profile.

Team Lead, Customer Success Management

Current

Coburg, Victoria, Australia

In addition to managing a small portfolio of clients, I manage a team of 8 Customer Success Managers, assisting with coaching and strategy development to achieve targets.I am NV1 cleared and work across several Federal Government agencies, representing CT in new proposals and with Account Management requirements.

Jul 2023 - Present

Customer Success Manager

Coburg, Victoria, Australia

Centorrino Technologies is an Australian based IT Service Provider, where our mission is to deliver our customers a frictionless technology experience.

Mar 2022 - Jun 2023

Account Executive

Ethan Group

Melbourne, Australia

Ethan Group is an IT services provider that offers Systems Integration, Technology Sourcing, Telecommunications sourcing and management, and ICT Consulting Services.The Account Executive acts as the primary interface across a portfolio of Ethan Group’s clients who were consuming Managed Services in the various product lines offered (Private Cloud, IP.

Nov 2019 - Feb 2022

Customer Success Manager

Melbourne, Australia

SXiQ is a cloud and digital transformation organisation, focussed on Cloud Applications, Cloud Infrastructure and Cyber Security. The Account Executive role is the single point of contact across a portfolio of SXiQ’s existing clients for Managed Services on Public Cloud, Professional and Project Services, and hardware procurement. I am responsible for.

Feb 2019 - Nov 2019

Account Manager

Ethan Group

Melbourne, Australia

Ethan Group is an IT services provider that offers Systems Integration, Technology Sourcing, Telecommunications sourcing and management, and ICT Consulting Services. The Account Manager role acts as the primary interface across a portfolio of Ethan Group’s clients who were consuming Managed Services in the various product lines offered (Private Cloud, IP.

Oct 2016 - Feb 2019

Account Executive

Port Melbourne

Interactive is a leading provider of Private Cloud, Data Centre Co-Lo, Business Continuity and Hardware Maintenance. The Account Executive role is the single point of contact across a portfolio of Interactive’s Cloud and Managed Services clients, as well as leading engagement for Interactive’s other lines of business within existing managed clients. I was.

Oct 2015 - Sep 2016

Head Of Delivery

Melbourne, Australia

The Head of Delivery role is accountable for managing all aspects of the customer relationship, including financial and contractual, and managing resources committed to the delivery of services to the customer. The role defines and executes on the service strategy and ensures alignment with peers in the sales and operational delivery organisations.

Dec 2012 - Oct 2015

Service Management Lead

Melbourne, Australia

Initially responsible for ANZ, I contributed to maximising revenue during the network disengagement period, whilst focussing on the growing ATM Network and contributing to the successful signing of a significant mobile fleet away from the incumbent, Optus.Taking over Australia Post from January 2011, I was responsible for all elements of the Service.

Apr 2010 - Dec 2012

Customer Service Manager

Melbourne, Australia

Responsible for the Corporate relationship and delivery of managed WAN, Application Performance Management, Internet and Hosting services for BHP Billiton, with a contract value of USD $24 million pa.

Jun 2006 - Apr 2010

Service Delivery Manager

Responsible for the clients' service relationship and delivery of managed WAN, data carriage, voice and mobile services for 3 major (Top 200) customers with accumulated revenue of $16 mil pa

Jul 2004 - Jul 2006

Service Manager

Responsible for the service and billing relationship with AARNet (Australian Academic and Research Network). My role was expanded in late 2003 to cover additional accounts in the Optus Business' Top 300 including Victorian government agencies and Marsh P/L

Oct 2000 - Jul 2004
Team & coworkers

Colleagues at Centorrino Technologies

Other employees you can reach at ct.com.au. View company contacts for 99 employees →

2 education records

Jonathan Horsnell education

Masters Of Applied Science, Innovation And Service Management (Action Research)

FAQ

Frequently asked questions about Jonathan Horsnell

Quick answers generated from the profile data available on this page.

What company does Jonathan Horsnell work for?

Jonathan Horsnell works for Centorrino Technologies.

What is Jonathan Horsnell's role at Centorrino Technologies?

Jonathan Horsnell is listed as CSM at Centorrino Technologies at Centorrino Technologies.

What is Jonathan Horsnell's email address?

AeroLeads has found 1 work email signal at @ct.com.au for Jonathan Horsnell at Centorrino Technologies.

Where is Jonathan Horsnell based?

Jonathan Horsnell is based in Greater Melbourne Area, Australia, Australia while working with Centorrino Technologies.

What companies has Jonathan Horsnell worked for?

Jonathan Horsnell has worked for Centorrino Technologies, Ethan Group, Sxiq, Interactive Pty Ltd, and Telstra.

Who are Jonathan Horsnell's colleagues at Centorrino Technologies?

Jonathan Horsnell's colleagues at Centorrino Technologies include Jerome Gilbert, Hans Baer, Tim Hill, Rushib Acharya, and Dave Lloyd.

How can I contact Jonathan Horsnell?

You can use AeroLeads to view verified contact signals for Jonathan Horsnell at Centorrino Technologies, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Horsnell attend?

Jonathan Horsnell holds Masters Of Applied Science, Innovation And Service Management (Action Research) from Rmit University.

What skills is Jonathan Horsnell known for?

Jonathan Horsnell is listed with skills including Service Delivery, Service Management, Managed Services, Telecommunications, Networking, It Service Management, Itil, and Wan.

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