Huy Vu Email & Phone Number

Berlin, Berlin, Germany

Parloa amplifies the customer service experience with an AI Agent Management Platform that makes every interaction as easy as talking to a friend. This enterprise-grade platform enables contact centers to leverage the full power of generative AI, safely and reliably. It combines highly-skilled personal AI agents that engage in natural and unique.

Munich, Bavaria, Germany

• Consolidating up-to-date reports and data insights for 35 international customers in 12 European markets in tender process, implementation, sustainability, and cost-saving strategies
• Specializing in E-mobility, and Fleet Emission consulting for top-tier customers to ensure customer target in fleet electrification, digitalisation, and sustainability under European regulation
• Contributing to contract extension and tender desk progress for 3 clients with 15.000 fleets in total
• … Show more
• Coordinating centralized communication between clients with 12 local account managers and 14 OneNet partners Show less

Berlin, Germany

• Pitched and won over CCEP to implement the internal communication campaign for 31 markets in 5 years, starting with Germany in 2024
• Identified key concepts and pain points based on CCEP’s narratives and business challenges to create consistent brand and communication guidelines via email, Teams, internal channels, L&D, and public events

Berlin, Germany

• Coordinated a team of 32 Global Engagement Fellows, supporting 600+ student leaders among workshops, conferences and hybrid office hours
• Edited 74 articles and designed printed layer for Annual Magazine Issues 1-3
• Collaborated with Program Coordinator to prepare annual report for conference
• Built visual branding guidelines and media packages for 2 social media campaigns: World Mental Health Day and Magazine Launching
• Conducted program evaluations and OKR assessments… Show more
• Conducted program evaluations and OKR assessments, resulting in a 1.8-point increase in satisfaction ratings, and identified areas for improvement Show less

Vietnam

My role:- Administering team to run 3 community programs for students of 27 university partners. - Editor-in-chief for upcoming civic engagement magazine- Speakers for multiple conferences and programs: Civic Engagement Workshops, Leader Conference from Tuft and Harvard University, SUSI Program of the Department of United States.- Guiding and coaching.

Ho Chi Minh City Metropolitan Area

• Led Growth and Marketing team of 12 to build an online community for Vietnam furniture factories with 3500 members in 6 months
• Managed 4 digital channels: Social media, paid Ads, KOLs and website, converting 18% first buyers in 6 months
• Optimized customer journey and buying pattern by analyzing data result from Google Analytics and Heat-Map
• Facilitated team to do 4 quarter-based detailed data analysis to evaluate marketing campaign effectiveness and guide future growth… Show more
• Facilitated team to do 4 quarter-based detailed data analysis to evaluate marketing campaign effectiveness and guide future growth strategies
• Presented qualitative market research and customer insights by interviewing 30 San Francisco furniture stores Show less

Ho Chi Minh City, Vietnam

- Managing vendor embarkment strategy and deals of 10 interior suppliers on B2B trading platform.- Achieving 221 users after a 2-month growth hacking user campaign, a 65% increase from the previous quarter.- Initiating 2 brand promotion campaigns with 30.000 reach on Facebook and gaining 5000 USD total revenue.- Building and managing go-to-market strategy.

Ho Chi Minh City, Vietnam

• Created, projected, and analyzed database of 1000 enterprises, companies, fellows, and donors to contribute for donor lead strategy at Fulbright
• Developed draft initiatives for Young Advisory Board initiative with Development Manager and organized events for 9 Founding Members for university board
• Organized 2 university events, improving student and faculty engagement and promoting university initiatives with donors

Ho Chi Minh City, Vietnam

• Hosted over 250 Vietnamese, 40 Asian startups to apply for accelerating programs organized by the Korean government. 1 startup went to the semi-final round.
• Arranged 3 startup programs for 350 startups.
• Wrote and edited social media packages for the events

Vietnam

• Supported Creative Specialist in building communication strategies for 4 domestic and 1 international films
• Headed Facebook page "Phim Chieu Rap" with 496k likes, increased by 22% likes after 5 years of being abandoned
• Enhanced average reach per month on Facebook from 6K to 50K/ post, with 15% of posts reaching up to 200K

Master Of Science - Ms, Global Management, 1.7 (Good)

Activities and Societies: Vice-President of Relations - Marketing Club Partnerships and Fundraising - Net Impact Club Partnerships - Pride.

Bachelor Of Arts - Ba, Literature & Social Studies, 3.8/4.0 (Excellent)

Activities and Societies: Co-founder - Community Improvement & Development Organization Academic Affairs Representative - Fulbright.

Exchange Program, Liberal Arts And Sciences, General Studies And Humanities, 3.9/4.0

Global UGRAD Fellow, Batch 2022 at UTexas - Austin Lions Club at UT Austin

Osun Online University Program, Liberal Arts And Sciences, General Studies And Humanities, 3.8/4.0

Activities and Societies: Certificate of Civic Engagement Delegate of Get Engaged Conference 2022 in Bishkek, Kyrgyzstan