Jonathan J. Email & Phone Number

San Francisco, California, United States

San Francisco Bay Area

Concord, California, United States

San Francisco Bay Area

NCC Group is a global information assurance specialist. Through an unrivaled range of services, we provide organizations with freedom from doubt that their most important assets are protected and operating as they should be at all times. Information assurance is delivered through expert escrow, verification, security consulting, website performance.

San Francisco Bay Area

Hired full time to spearhead NCC's US Retention Department where I saved the company over $150K worth of business. Developed service knowledge that helped generate new leads for new business. Worked closely alongside NCC's Accounts Payable Department to help address outstanding invoices. During the expansion of the operations department, I helped train new.

San Francisco Bay Area

During the onboarding process, I quickly learned to navigate through the company's CRM Solution (SalesLogix) and Payment & Processing Solution (Sage). As a temp, I utilized those solution to help complete customer account inquiries to ensure our systems were up-to-date. Lastly, I helped file important documents as well assisted in completing multiple.

Daly City, California 94015

Developed product knowledge in order to effectively advise and sell footwear to customers by understanding and determining their needs. Proven to consistently meet and exceed sales goals and store objectives. Maintained sales floor presentation in the footwear department by organizing large amounts of inventory.

Daly City, CA

Addressed customer inquiries and concerns in accordance with store policies and procedures. Displayed great interpersonal skills when providing customer service, and interpreted as well as translated customer questions from Tagalog to English.

South San Francisco, CA

Provided customer service when answering phone calls. Created new data entries in a database and learned to electronically file invoices. Filed documents in an alpha-numerical order and sorted incoming mail. Performed inventory check-up and ordered supplies when needed.

Bachelor Of Arts (B.A.), Business Management Economics

Activities and Societies: University of Economics Association Minored in Technology and Information Management

Academy Of Information Technology (Aoit)

Activities and Societies: Student Government, Senior Committee