Jonathan Witt Email & Phone Number

Jonesboro, Arkansas, United States

Jonesboro, Arkansas, United States

Manage a team of industry leading utility software support specialists providing support for Windows based utility billing software, mobile meter reading, web portals, cloud workspaces, and hardware peripherals.

Jonesboro, Arkansas

Manage and coordinate all aspects of implementing a client on CUSI’s products including data conversions, product set up, installation, testing and training.

Jonesboro, Arkansas, United States

Provide daily end user utility billing software support via email, phone, & live chat. Manage contract work tasks, client care projects, conduct remote & onsite product training. Participate in product version upgrade, testing, and migrations.

In my position I was responsible for daily activities, which included keeping an employee team of 3 or more on task, ensuring all customers were satisfied and needed no assistance, worked on recovery of sales areas nightly, & assisted in unloading of freight. As closing manager I completed daily sales paper work and sent it out to the appropriate office.

My job duties included: Anwsering Telephones (incoming & outgoing), scheduling potential applicants for interviews, daily process of returning voicemail calls, document filing, actively participating in weekly/daily conference calls, this position was preformanced based. As a recruiting assistant I helped lead our office to the top of the leader board in.

I have gained much of my sales experience from this job, learning that every single customer has different needs. I enjoy assisting the customer from start to finish ensuring that they are 100% satisfied. Also I have worked along with other teams within the store such as loss prevention to help aid in the shrinkage of merchandise. I have been recognized as.

Bachelors Of Computer And Information Technology, Business

Associate Of Science (A.S.), Computer And Information Technology

High School Diploma, Business