Jonathan Lytle Email & Phone Number

Provo, Ut, Us

Utah, United States

Utah, United States

Utah, United States

• Build Applications, Packages and Deployments in our live SCCM environment (including automation of proper licensing). Making self-installs and silent deployments simple and straightforward for administrators, campus techs and other employees. Some of the major technologies leveraged are: Admin Studio (Repackager, Tuner, Transform Files, etc.)• Actively assist in client health and remediation (SCCM, Adaptiva, Window Update). As well as bringing certain applications up to date and ensuring proper functionality of patching and security measures. • Continue to offer administrative support for a 2012 RDS / remote app solution implemented for Protection One.• Actively maintain all Orem Print and File server needs, including permissions, restrictions, file recovery and other related requests.• Act as a main point of escalation for many of our desktop technicians, as well as handling heated, urgent or otherwise escalated issues brought to my attention by management, team members or other means.• Deploy and maintain all computers, monitors, software, peripherals and user requests for the Orem facility, as well as providing ongoing support for remote offices and other corporate facilities across the country. I personally handle the equipment refresh and recycle needs for our building.• Actively assisted in the Protection One email and workstation migrations, and continue to offer support for legacy applications, permissions, procedures and other technologies.

Utah

• Acted as lead engineer while implementing a fully redundant 2012 RDS / remote app solution that hosts 1000 + simultaneous users, while also insuring the ability for scalability. • Maintained Historical Group Policies, while also implementing new ones, such as: (My Documents Redirection, Auto Mapping of Network Folders, Printers, the ability for a Non-Administrators to install specific types of devices, Syncing of support files, WSUS configuration. Enforced Logon Messages, changes to Internet Explorer, such as: Favorites, Home Page, Trusted Sites, etc.) • Managed Exchange, Active Directory and made changes to DHCP and DNS when necessary.• Implemented NTFS and Inheritance Permissions based off AD and Group Policy objects. • Performed Backup & Recovery procedures with Shadow Copy, Robo Copy, Tapes, & Veeam Backup & Replication.• Actively assisted in “Process Automation” by writing simple scripts (.BAT, .REG, .PS1)• Maintained and implemented various windows 2008 and 2012 servers. Implemented new roles and features such as: FTP, Print, File, Remote Desktop Services, R.D. Gateway, WDS, WSUS, Hyper-V and Clusters.• Actively participated in managing 50 + Windows Servers in a VMware ESXi Environment. • Managed licensing & Directory Synchronization for O365 as well as trouble shoot and fix any associated errors that occur.• Built Hyper-V Cluster with iSCSI storage & Cluster Shared Volumes. Also handled hardware changes & RAID configurations.• Built Cables, Ran Cables, Used Toning Devices, Terminated lines at wall plates and punch panels, etc.• Turned up a FOG server, early on, for deployment purposes. Later implemented Windows Deployment Services.• Built and maintained all the IT SharePoint forms using InfoPath and SharePoint Designer.

Utah

Managed Exchange & Active Directory (Users, Groups, Computers, Mail Boxes, Distribution Groups, Mail Contacts, Forwarding Rules, Send As Permissions, Other Permissions ,Delivery Restrictions and Hid special groups or contacts from address lists)Participated in moving AD and DHCP roles and services from Server 2003 – 2008 …including decommission and transferring of FSMO Roles and DHCP Scopes.Managed Terminal Servers, Clusters, Network Load Balancing, File & Print Services, while also keeping them up to date with the latest patches.Offered support to End User workstations, both Mac and PC. (XP, 7, OS X) As well as your common Office Applications, Printers, Faxes, Peripherals and other Smart Devices. Managed Shoretel Phone System (VoIP), Barracuda SPAM Filter, IE Content Filtering and some in house Proxies.Built Images for each type of machine and then captured and re-deployed them to workstations. Used HD Clone, Fog, KACE, Sysprep and Answer File technologies for deployment needs. Also performed hardware trouble shooting and maintenance as needed.

Utah

Managed Exchange & Active Directory (Users, Groups, Computers, Mailboxes, Distribution Groups, etc.)Offered support to all End User workstations, both Mac and PC. (XP, 7, OS X) As well as Microsoft Applications, Printers, Faxes, Peripherals and other Smart Devices.Performed hardware trouble shooting and maintenance when needed. Imaged workstations using FOG.Managed NTFS Permissions, Barracuda SPAM Filter, and other Content Filtering via IE and in house Proxies.Managed Terminal Servers and Shoretel Phone System (VoIP).

Maintained and Configured PCs.Performed Trouble Shooting, Backup Strategies, Preventive Maintenance and Malware Response.

High School Diploma

Education record

Windows Xp, Cisco Networking