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I love and excel at selling solutions to customer problems using technology, but I don't particularly enjoy talking about myself. With that out of the way, here are some key highlights from my career so far: - Coaching B player team members that nobody wanted to work with up to A players who gained a positive reputation across the global company and requests to support all regions. - Cross-functionally building campaigns with marketing and sales for lead development to generate top-of-funnel activity based on documenting successful use cases deployed for customers. - I created enablement programs for sales and presales teams to position product solutions based on value and solving problems. - Established a POC/POV process to qualify opportunities, define timing and establish clear success criteria. - I designed presales scoping documents to align with post sales team on customer expectations and provide an improved transition for customers.Outside of work, I am a motorsports fanatic and love the competitive nature of racing. My weekends include spending time at the racetrack chasing my own time and striving for constant improvements no matter how small they are. I have a personal philosophy that perfection is a moving target, so making minor improvements over long periods will get you much further ahead.
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Sales EngineerCrestaSarasota, Fl, Us -
Senior Director, Sales EngineeringLiveperson Jan 2022 - PresentNew York, Ny, Us• Created scaleable and repeatable proof of concept/proof of value process improving win rate. • Established presales process and sales methodology including MEDDICC for sales team.• Led integration efforts for multiple acquisitions and native products from LivePerson to create common customer engagement as well as enablement for internal teams. • Implemented consistent statement of work scoping process with improved internal handoff to post sales.• Coached team on business value sales methodology and best practices for story telling demo presentations. • Support global sales team with identifying business problems, customer qualification and technical requirements.• Tenfold was acquired by LivePerson in Q4 of 2021 -
Global Head Of Sales EngineeringTenfold, A Liveperson (Lpsn) Company Aug 2021 - Jan 2022Austin, Texas, Us -
Director Of Solutions EngineeringTalkdesk Feb 2021 - Jul 2021San Francisco, Ca, Us -
Manager, Enterprise Sales EngineeringTalkdesk Nov 2019 - Jan 2021San Francisco, Ca, UsRecruit Solution Engineers and conduct interviews as well as developing and coaching new field SEsGrowing the team that included enablement on products motivating and mentoringPartner with sales leaders in region to have a unified go to market strategyCollaborate with internal cross-functional teams including sales, product marketing, channel, andexecutives to design strategy for GTM approach in enterprise accounts as well as Fortune 1000 companiesProvided leadership for SE team by acting as player/coach and strategic direction for career developmentEngaged with product and marketing teams as a SME to help drive innovation and evaluate competitorsWork with sales leadership to drive sales forecast accuracy and understanding gaps within each opportunity -
Principle Enterprise Sales EngineerFuze Jun 2016 - Nov 2019Boston, Ma, UsUtilized sales qualification and methodologies including CoS, CoM, Force Management - Command of the Message and MEDDICWork with sales leadership to drive sales forecast accuracy and identify gaps within each opportunityCreated business value assessments of customer current Unified Communications environment (BVA’s, ROI, TCO) with key stakeholders to realize hard and soft values of the Fuze solution to help develop budget and business caseCollaborate with sales managers and sales reps to understand sales cycle using tools to find gapsProduce and present the audit undertaken and consult the client on the impact to business value they can achieveContribute to sales enablement, helping refine and improve sales process and training for entire sales teamContributed to hiring process by conducting interviews as well as developing and coaching new SEsPartner with sales leaders in region to have a unified go to market strategy and support the sales teamEvangelizing Fuze with existing and prospective customers through valueMentored and provided leadership to new hires helping to ramp them quickerCompleted Force Management and Steve Capper training for better customer engagementAchieved Presidents Club for 2016 and 2017, 2018 -
Senior Enterprise Sales EngineerFuze Jan 2015 - May 2016Boston, Ma, UsProven champion builder within customer and partner organizationsConducted presentations with customers to prove our SaaS technology satisfied their requirements and earn status as trusted advisorHelped customers solve business problems rather than feature and function selling by focusing on the high level business needs coming from the C-suiteEngaged with product and marketing teams as a SME to innovate and evaluate competitionActive in negotiate terms of business with clients building statements of workSelf-motivated to uncover customers, IT strategy, and initiatives positioning value of problem solving solution -
Sales Engineer - Eastern UsMotorola Aug 2014 - Jan 2015Chicago, Illinois, UsLed keynote presentation of new product launch at Motorola SKOExecuted PoC’s for customers proving solution met customers technical requirementsDrove sales opportunities for commercial and government accounts (SLED) East of the MississippiCollaborated with international development team to add support for new radio hardwareMoved on from Motorola after a short time due to a unique and disruptive opportunity with Fuze -
Senior Presales EngineerStar2Star Nov 2011 - Jul 2014Sarasota, Fl, UsRedesigned partner training simplifying content improving partner engagement by 20%Worked in both a presales and post sales capacity to deliver exceptional customer experience As a professional services consultant provided white glove implementation for strategic customers such as Kelly Services and Rite Aid PharmacyPartnered with sales managers to identify sales opportunities and present value based solutionsContributed to doubling gross quarterly sales two consecutive years, recently from $11M to $24MDeveloped contact center analytics application using PHP, JavaScript and MySQLMentored new SE hires by creating training materials and one-on-one coaching growing the department by 50%Key member of sales team for Rite Aid Pharmacy with over 4000 locations generating over $2.5M in revenue
Jon Manning Skills
Jon Manning Education Details
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Northeastern UniversityComputer Engineering
Frequently Asked Questions about Jon Manning
What company does Jon Manning work for?
Jon Manning works for Cresta
What is Jon Manning's role at the current company?
Jon Manning's current role is Sales Engineer.
What is Jon Manning's email address?
Jon Manning's email address is ma****@****ail.com
What is Jon Manning's direct phone number?
Jon Manning's direct phone number is +161771*****
What schools did Jon Manning attend?
Jon Manning attended Northeastern University.
What are some of Jon Manning's interests?
Jon Manning has interest in Distributed Audio/video, Freeswitch, Auto Tuning, Autox, Motorsports, Automotive, Telecommunications, Children, See Less, See 3.
What skills is Jon Manning known for?
Jon Manning has skills like Network Security, Solution Selling, Sales Engineering, Business Development, Team Leadership, Leadership, Sales Presentations, Networking, Project Management, Sales, Vpn, Firewalls.
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