As a key member of Zuora's Product Marketing team, I lead a talented group of Sales Enablement professionals in delivering data-driven, just-in-time programs that enhance sales effectiveness. By focusing on tailored training and resources, we boost win rates and accelerate revenue growth, ensuring our sales teams are equipped with the insights they need to succeed in a competitive landscape.Zuora's Market Intelligence function continues to report under me as well.

Transformed Zuora's Market Intelligence function to enhance responsiveness in the competitive quote-to-cash landscape:- Revamped the Win/Loss & Market Research Interview Program using advanced AI tools, significantly improving Ideal Customer Profile (ICP) and persona targeting.- Spearheaded analyst relations initiatives for evaluations and demos, contributing to Zuora being recognized as a Leader in Gartner's 2024 Subscription Management Magic Quadrant.- Established a systematic approach for generating actionable insights, fueling competitive takeout campaigns and informing product roadmap enhancements.

The Subscribed Institute is Zuora's Think Tank for the Subscription Economy.Leading up the Institute's Customer Data Research Arm:- Ran white glove, benchmark driven value engagements for high value customers.- Partnered with the Corporate Data team to scale the field teams' ability to generate their own data-driven insights - based on Subscribed Institute research - for all Zuora customers.- Regularly published research via newsletters, blog posts, webinars and public events.

Founding member of Zuora’s “Customer Primacy” team reporting directly to the Chief Customer Officer.Managed the cross functional team that rolled out Zuora's first ever value realization framework: The Journey to Usership (aka J2U).- Developed and managed the framework of 22 business outcomes supported by Zuora Products - along with accompanying playbooks, execution guides and benchmark datasets.- Stood up a brand new success planning process. Anchored on benchmarking and tracking measurable outcomes delivered to customers. 150 success plans established in the first quarter of rollout, covering 40% of install-base by ARR.- Established new set of benchmarks aligned to the J2U Framework - piloted and drove adoption of benchmark presentations in the field.

Perennially one of Zuora's Top Performing Sales Engineers covering start-ups and West Coast Strategic Customers - President's Club 2018

- Support the Direct Sales team with technical product knowledge and objection handling in customer meetings- Build and deliver demos of the Findly Recruiting Software Suite- Work closely with Product Management, Account Management, Implementation and Client Success teams to ensure smooth prospect-to-customer transitions and long-term customer success.- Coordinate technical responses to RFIs and RFPs.

Responsible for leading a portfolio of clients through successful deployment of Findly's cloud-based, SaaS recruiting suite. Deployment includes kick-off, configuration, customization, training and consulting based on each client's unique needs.Findly is On Demand Talent. We help companies instantly hire the right person at the push of a button through a revolutionary automated talent platform that acquires, manages, screens and engages only warm candidates. Built for the next-generation mobile workforce, Findly offers an automated, self-sustaining solution that helps identify quality candidates so companies can access the right talent when they need it. Learn more at http://www.findly.com.

Built, operated, and transferred multiple Program Management Offices for multi-million dollar IT investment portfolios at the largest Healthcare Company in the Western US.

Worked on multiple Advanced Metering Infrastructure (AMI) roll-outs at utility clients throughout the country. Roles included systems integration testing, business analysis, and project management.