Jonathan Davidson Email & Phone Number

Welwyn Garden City, England, United Kingdom

Fixed-term Christmas cover role in store’s Operations department, in a customer collections role.

• Management of global company-wide software procurement and licence compliance and over 40% savings (direct $20m budget)• Implementation of asset management processes including CMDB in ServiceNow and Snow LM• Departmental Implementation of ISO BCM and Information Security and Sox (and JSOx) controls and reporting leading to audit compliance• Working with Agile, SAFe, ITIL, SOx frameworks• Member of IT Leadership team reporting to Senior VP of ITDirector of governance for the IT Operations Group. Responsible for software licence lifecycle compliance and procurement (including policy, processes, asset register, audit, and harvesting/reuse); asset management and CMDB; service delivery quality management; compliance and audit (SOx, security, quality); management information and reporting (financial, performance, OKRs); human resource management; financial planning and spend management; IT Service Continuity management; group administration and LT co-ordination.

Cambridge, United Kingdom

• Management of global company-wide software procurement and licence compliance and over 40% savings (direct $20m budget)• Implementation of asset management processes including CMDB in ServiceNow and Snow LM• Departmental Implementation of ISO BCM and Information Security and Sox (and JSOx) controls and reporting leading to audit compliance• Working with Agile, SAFe, ITIL, SOx frameworks• Member of IT Leadership team reporting to Senior VP of ITDirector of governance for the IT Operations Group. Responsible for software licence lifecycle compliance and procurement (including policy, processes, asset register, audit, and harvesting/reuse); asset management and CMDB; service delivery quality management; compliance and audit (SOx, security, quality); management information and reporting (financial, performance, OKRs); human resource management; financial planning and spend management; IT Service Continuity management; group administration and LT co-ordination.As Director of IT Governance responsible for ensuring that effective governance controls are in place and operating efficiently, leasing with the holding group (SoftBank) CIO/CISO function and ARM's compliance and internal audit functions, and running the IT Governance Secretariat. With input into strategy, operating model, compliance and enterprise security. As Leadership Coordinator responsible for ensuring the CIO and IT leadership teams have support and material they need, including organising events and cross-functional meetings, definition and reporting of metrics, action management and functional performance reviews. Responsible for delivery of CIO level projects - for example running the multi-functional agile project to transform business engagement, customer service and user experience.

Cambridge, United Kingdom

• Jointly responsible for creation of Information Management service and Data Analytics teams and staff recruitment• Management of service budget (£30m) • Lead enterprise cybersecurity team• Creating ITIL and ISO compliant processes for the group Delivery of in-house developed information management systems (including intranet, staff directory and enterprise search engine)Responsible for working with the Information Managment Steering Team, a Senior Leader committee, to define and deliver the Information Management service, which is part of the IT Group. Key services cover disciplines like data modelling and quality, analytics and reporting, data science and visualisation, information risk management, security vulnerabilities management and security incident management. Design tasks include setting policy, defining processes and workflows, creating role profiles, financial modelling and control, recruitment, and delivery of service to agreed SLA. Member of the IMST (Information Management Steering Team), Secretary of the SRT (Security Review Team) and member of the HSET (Health, Safety and Environment Team). Projects include delivery of new Enterprise Search system, Organisational and floor plan tool, and Information Privacy.

Cambridge, United Kingdom

• Delivery of the certification of ARM to ISO Information Security and ISO Business Continuity Service management• Created framework for IT Service Continuity Management (ITSCM) which has been utilised on a number of occasions subsequentlyRole was leading activities surrounding global information security compliance, buisness continuity management (BCM) and standards compliance; addressing ISO, SOx, audit, process and efficiency reviews and focussing on driving improvments in ARM's information security compliance. The role is to mature ARM's compliance framework to ensure ongoing ISO certification, and the active integration of key security requirements in the ITIL process framework and project portfolio.

London, United Kingdom

Responsible for Service Desk and Infrastructure for a company the provides customer and data processing & management services for local and national government organisations. Including a 300 person call centre over 5 sites, and a 1500 person data processing facility.

Managed large groups of staff and multi-million pound budgets across the UK, Europe, US and India. Technical management and architecture, including Windows, unix, application and network teams. Delivery of services and support against operation goals and SLAs. Compliance and governance, including audit against SOx and quality standards. The creation and implementation of policies and processes. Asset and licence management, contract negotiation and procurement. Project and programme management. Chairman of the company’s security team.

Oerational, technical & line management and development of Windows, unix, application, storage, database, network and first line (help desk) world-wide teams. Implementing a management system, to improve operational efficiency and meet all compliancy and regulatory requirements. Managed international high-value projects to re-engineer strategic systems including new wide area network, replacement high-end storage & backup, and consolidation of infrastructure. Key player in the introduction of group-wide ERP system.

Managed operational delivery and user support across Europe and UK to exceed agreed SLAs. Restructured group and developed staff specialist expertise reducing reliance on external support. Successfully recruited and retained key technical staff to build efficient teams. Windows systems architect, migrating corporate systems to the technology and integrating with existing unix based systems, and introducing company-wide systems for corporate functions.

Delivered IT support to UK office acting as group headquarters. Implemented new LAN technologies and provided Windows technical support to the group

Responsible for computer service to Dept. Of Civil engineering; including: Supervision of computer staff, purchase and maintenance of IT equipment, installing new network infrastructure and providing 3D and finite element expert support.

A variety of roles including:Computer Engineer: responsible for: CAD development, drawing and support, GIS development & integration with laboratory systems and general support of the group’s engineering computers.Geotechnic Software Engineer: responsible for: development of a new suite of laboratory analysis and reporting software, site & laboratory work as Geotechnic engineer and supervision of laboratory staff.

Bsc (Hons), Geology And Astronomy

Activities and Societies: Member of the amateur dramatics group and the science fiction society. Modular course (I did 39 modules (24 is.

Pure Maths, Applied Maths, Physics, Geology