I thrive on driving change and growing people's businesses with impactive and inventive communications. I love helping clients go beyond their expectations with their brand. I also get amazing satisfaction from developing people’s communication skills, which I have done for decades for chief executives and all layers of an organisation. Currently working with a great range of clients across various sectors, including outside broadcast, education, training, the criminal justice system, hospitality, an audio-visual production company and a charity. I deliver impactive workshops around dynamic public speaking and presentational skills, crisis communication, impactive employee engagement and interview techniques.I am a highly experienced values-driven leader. A communication, marketing and change management professional with well over 20 years' of experience, both at a strategic and practitioner level. I keep a cool head in a crisis having had to deal with numerous ones in my career.I’m skilled in crisis management (in fact I thrive in an ambiguous environment), internal communications and engagement, PR and media relations, behavioural change programmes, and digital and social media strategy and delivery. I’m a resilient leader and a change agent, having successfully helped transform organisations.I offer hands-on support, along with the development of strategy and the creation of dynamic and engaging content. I'm able to understand and translate complex issues into clear, engaging communications.I'm an extremely versatile and confident trainer and facilitator and also a supportive mentor. I lead, develop and implement successful internal communications structures and processes within a range of organisations. I have a creative approach to engagement and a passion for continuous improvement. With a varied background in service delivery, service quality, HR, retail and wholesale, I am able to bring added dimensions.