Jonathan Penniman Email & Phone Number

Washington, District Of Columbia, United States

Washington D.C. Metro Area

Washington D.C. Metro Area

Washington D.C. Metro Area

• Managed and analyzed large sets of mortgage data with financial models created in SAS, Informatica, and other statistical software packages to draw conclusions and identify industry trends• Collaborated with MBA's industry benchmarking team to aggregate and quality-check mortgage banking data to be distributed to member firms as databooks and annual and quarterly performance reports• Effectively synthesized mortgage banking data in Microsoft Excel and use VBA macros to create PowerPoints with professional and relevant charts and data tables to be presented to mortgage bankers at industry conferences and forums

Washington D.C. Metro Area

• Managed a 30+ hour work-week schedule as a full-time student by upholding strong organization, prioritization, and time-management skills• Balanced exceptional customer service with technical speed and efficiency at the top-grossing store in the Mid-Atlantic, and awarded “Partner of the Quarter” for outstanding service and diligence • Selected by management to orient and train new baristas, some of whom have been promoted to supervisory and managerial positions

Washington D.C. Metro Area

• Advised the planning and successful execution of 18 international and domestic service trips through collaboration with 9 fellow Executive Board members of the GW Alternative Breaks program• Supervised and trained 45 student leaders by teaching and developing group facilitation, diversity and inclusion, education, crisis management, reflection, and other leadership skills so that they may best lead their respective trips• Critically analyzed program functions and logistics to best restructure and improve the program so that future members may more-effectively uphold its mission

Washington D.C. Metro Area

• Represented the George Washington University as an ambassador to over 4,000 incoming students and families, and helped successfully implement the university’s 3-day new student orientation program• Organized and facilitated small-group discussions of 15-30 and satisfactorily addressed questions and concerns in order to acclimate new students to GW, as well as promote myself as a peer mentor• Assisted phone and email communications and miscellaneous office tasks and developed strong administrative skills in order to ensure program execution and foster trusted relationships with students and families