Jonathan Piloquet
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Jonathan Piloquet Email & Phone Number

Senior Manager, Scale Customer Success at Intercom
Location: Greater Dublin, Ireland, Ireland 8 work roles 4 schools
1 work email found @slack-corp.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email j****@slack-corp.com
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Current company
Role
Senior Manager, Scale Customer Success
Location
Greater Dublin, Ireland, Ireland
Company size

Who is Jonathan Piloquet? Overview

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Quick answer

Jonathan Piloquet is listed as Senior Manager, Scale Customer Success at Intercom, a company with 1770 employees, based in Greater Dublin, Ireland, Ireland. AeroLeads shows a work email signal at slack-corp.com and a matched LinkedIn profile for Jonathan Piloquet.

Jonathan Piloquet previously worked as Senior Manager: Scale & Digital + Portfolio Excellence - Customer Success - EMEA at Slack and Manager, Scale & Digital - Customer Success - EMEA at Slack. Jonathan Piloquet holds Master 2, Univers De Haute Technologie (Partenariat Insa Toulouse) from Toulouse Business School.

Company email context

Email format at Intercom

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{first_initial}{last}@slack-corp.com
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AeroLeads found 1 current-domain work email signal for Jonathan Piloquet. Compare company email patterns before reaching out.

Profile bio

About Jonathan Piloquet

Céad míle fáilte!*Responsible for developing and coaching a team of CSMs in EMEA who are making sure our Slack customers are getting the most of the platform.Former consultant at Capgemini (supporting Airbus to transform some engineering processes), I've started in the CS world at LinkedIn before joining Slack 5 years ago.Outside of work, you’ll find me mostly outside in my adoptive county, Ireland, or maybe brewing some beer at home!What is Slack?Glad you asked! Slack is a collaboration hub that connects your organization — all the pieces and the people — so you can get things done.Our great mission is to make peoples' working lives simpler, more pleasant, and more productive.Culture, Enterprises, Methods... Come and let's speak about it!Jonathan*"a hundred thousand welcomes!" in Irish

Listed skills include Project Management, Microsoft Office, Gestion De Projet, English, and 27 others.

Current workplace

Jonathan Piloquet's current company

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Intercom
Intercom
Senior Manager, Scale Customer Success
Ireland
Website
Employees
1770
AeroLeads page
8 roles

Jonathan Piloquet work experience

A career timeline built from the work history available for this profile.

Senior Manager, Scale Customer Success

Ireland

Senior Manager: Scale & Digital + Portfolio Excellence - Customer Success - Emea

Current

Dublin, County Dublin, Ireland

Leading 2 teams (12 CSMs)While keeping my previous responsibilities on the Scale (called Success Guides at Salesforce) & Digital worlds - 6 CSMs, I'm also looking after our Portfolio Excellence motion. This second team, composed of 6 CSMs is taking care of our largest customers in EMEA, making sure they continue to realize the value our platform is.

Aug 2023 - Present

Manager, Scale & Digital - Customer Success - Emea

Dublin, County Dublin, Ireland

In charge of our Scale & Digital motions: - On one hand, I'm responsible for hiring, developing and coaching a team of 9 CSMs in EMEA who are making sure our Slack customers are getting the most of the platform. We deliver high value customer engagements through playbooks for 1:1 and scaled programs that efficiently and effectively drive adoption, maturity.

Aug 2021 - Jul 2023

Enterprise Customer Success Manager

Dublin

As a CSM at Slack I'm here to advise and guide our Enterprise customers, ensuring they launch Slack successfully, adopt it widely and are continually driving business value from Slack. Ended up being mainly focused on our Russian customers (before the war).We work closely with customers to discover their business needs and challenges and then mentors them.

Jun 2018 - Jul 2021

Customer Success Manager

Irlande

LinkedIn’s Sales Solutions team is dedicated to changing the world of sales through the use of Sales Navigator, our flagship product that connects and builds mutually beneficial relationships between buyers and sellers. The aim of a Customer Success Manager is to see clients maximize their return on investment with Sales Navigator by adopting Social.

Jul 2016 - Jun 2018

Change Consultant

Toulouse

Consultant for Business Technology Services.Focused on Business Process Implementation & Change Management activities for Airbus (in the engineering departments).Multiple missions to support some Engineering departments at Airbus to adopt new process, methods and tools (via stakeholder mobilization, network animation, training & awarenesses...

Jan 2013 - Jun 2016

Project Coordinator

Berlin, Germany

Gap year during my studies.Following my previous internship, I was offered to join for a year our Berlin office, in the Water and Energy fields.Project Coordinator- Market study about the potentialities of water, wastewater and Stadtwerke services in Switzerland- Analysis and development of several offers within the framework of new consulting services.

Aug 2011 - Jul 2012

Project Assistant To The Hr Department

Lausanne, Switzerland

4 month internship:- Development of a program for the improvement of working conditions- Regulation of workers’ non-presence- Study for a sustainable transport program- Administrative work

May 2010 - Aug 2010
Team & coworkers

Colleagues at Intercom

Other employees you can reach at intercom.io. View company contacts for 1770 employees →

4 education records

Jonathan Piloquet education

Master 2, Univers De Haute Technologie (Partenariat Insa Toulouse)

Activities and Societies: Member of the Toulouse Business School Extreme Sports Association, 2010 - Organization and participation at the.

Management Within High Tech Environment In Partnership With The Toulouse Business School

Specialization of Management within High Tech environment.

Preparatory Course, Business Administration And Management, General, Succeed In Joining The Toulouse Business School

La Bruyère High School - Prep For Business School (Classe Prépa Hec)
FAQ

Frequently asked questions about Jonathan Piloquet

Quick answers generated from the profile data available on this page.

What company does Jonathan Piloquet work for?

Jonathan Piloquet works for Intercom.

What is Jonathan Piloquet's role at Intercom?

Jonathan Piloquet is listed as Senior Manager, Scale Customer Success at Intercom.

What is Jonathan Piloquet's email address?

AeroLeads has found 1 work email signal at @slack-corp.com for Jonathan Piloquet at Intercom.

Where is Jonathan Piloquet based?

Jonathan Piloquet is based in Greater Dublin, Ireland, Ireland while working with Intercom.

What companies has Jonathan Piloquet worked for?

Jonathan Piloquet has worked for Intercom, Slack, Linkedin, Capgemini Technology Services, and Veolia Wasser.

Who are Jonathan Piloquet's colleagues at Intercom?

Jonathan Piloquet's colleagues at Intercom include Mohamed Osman, Niall Downey, Lauren Francis, Sarah G., and Alessia Montunato.

How can I contact Jonathan Piloquet?

You can use AeroLeads to view verified contact signals for Jonathan Piloquet at Intercom, including work email, phone, and LinkedIn data when available.

What schools did Jonathan Piloquet attend?

Jonathan Piloquet holds Master 2, Univers De Haute Technologie (Partenariat Insa Toulouse) from Toulouse Business School.

What skills is Jonathan Piloquet known for?

Jonathan Piloquet is listed with skills including Project Management, Microsoft Office, Gestion De Projet, English, Native French, Management, Change Management, and Customer Success.

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