Customer Success @ Unit 42
Current
Oct 2022 - Present
AeroLeads people directory · profile
Jonathan Poster Email & Phone Number
Customer Success Leader | Infosec Consulting
at
Palo Alto Networks
1 work email found
@kroll.com
1 phone found area 877
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Customer Success Leader | Infosec Consulting
Location
Nashville, Tennessee, United States
Company size
Who is Jonathan Poster? Overview
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Quick answer
Jonathan Poster is listed as Customer Success Leader | Infosec Consulting at Palo Alto Networks, a company with 8522 employees, based in Nashville, Tennessee, United States. AeroLeads shows a work email signal at kroll.com, phone signal with area code 877, and a matched LinkedIn profile for Jonathan Poster.
Jonathan Poster previously worked as Customer Success @ Unit 42 at Palo Alto Networks and Vice President, Product Management/Relationship Management – Cyber Risk at Kroll. Jonathan Poster holds Bachelor Of Business Administration, Magna Cum Laude from Belmont University.
Company email context
Email format at Palo Alto Networks
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{first_initial}{last}@kroll.com
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AeroLeads found 1 current-domain work email signal for Jonathan Poster. Compare company email patterns before reaching out.
Profile bio
About Jonathan Poster
With over 15 years of success cultivating, developing, and leading successful teams, I leverage expertise in client engagement to optimize results and corporate revenue growth. I have been consistently recognized with awards for exceptional service contributions and management. Furthermore, I utilize strategic and tactical leadership skills to facilitate employee and client enablement, building high performing teams with a culture focused on accountability, quality, and data-driven results. Additionally, I have established a proven track record as an individual contributor and leader for customer success, service delivery and relationship management teams for leading corporations in financial services and cybersecurity, exceeding desired business outcomes of client engagement/adoption, satisfaction, revenue retention and growth.Core Competencies: Strategic Planning & Execution, Enhancing Client Experience & Outcomes, Customer Success, Driving Profitability & Revenue Growth, Relationship Management, Account Development, Intrapreneurship, Leading Productive Teams, Outperforming Against Metrics, Project Management, Process Improvements, Service Delivery, Cybersecurity, Financial Services, Banking, SaaS, Salesforce
Listed skills include Crm, Business Development, Process Improvement, Project Management, and 11 others.
Current workplace
Jonathan Poster's current company
Company context helps verify the profile and gives searchers a useful next step.
Palo Alto Networks
8 roles · 23 years
Jonathan Poster work experience
A career timeline built from the work history available for this profile.
Vice President, Product Management/Relationship Management – Cyber Risk
Developed and implemented a comprehensive product line extension strategy encompassing market analysis, journey mapping, product roadmap, lead generation, and account development/sales support; newly deployed Cyber Risk product line yielded $2M in revenue.
2019 - 2021
~2 yrs
Director, Client Services
Built and enabled a team of customer success and service delivery professionals to optimize outcomes. Established relations with channel partners and leveraged relationships to drive revenue growth. Championed a commitment to client engagement through data analysis and executing client feedback, efficiency, and quality control initiatives, serving as.
2017 - 2019
~2 yrs
Senior Manager
Championed a commitment to client engagement by analyzing key data to drive strategic decision making, planning, and operational implementation. Launched client feedback, efficiency, training and quality control program initiatives. New client engagement program and trend analyses assessed sales process, client experience, and projected business needs.
2014 - 2017
~3 yrs
Relationship Manager
Responsible for onboarding, training, service delivery and account management. Initiated and implemented a trend analysis to assess service delivery and provide product feedback.► Acknowledged with six Outstanding Performance Award nominations within a year’s time in recognition for leading teams and exceeding client expectations. ► Generated $100K in new.
2013 - 2014
~1 yr
Vice President, Relationship Management
Directed the strategic leadership for Account Management and Service Representative teams. Developed and implemented action plans to deliver increased client engagement, market share and profitability. Met with stakeholders within key accounts to perform extensive requirements analyses to uncover business goals and align solutions with business strategies..
2006 - 2009
~3 yrs
Manager
Built and led Account Management team and established a training program to standardize the delivery of industry best practices. Championed a commitment to service delivery and understanding of clients’ business objectives and instituted quality guidelines to optimize strategic partnerships. ► Leveraged opportunities to cross-sell products and services to.
2004 - 2006
~2 yrs
Relationship Manager
Championed a commitment to client service by conducting a deep-dive analysis into client’s business and understand unique needs to develop customized solutions. Negotiated seven-year contract renewals to drive long-term client loyalty. ► Retained key referral client by transforming previous service issues; uncovered client business requirements and.
2003 - 2004
~1 yr
Team & coworkers
Colleagues at Palo Alto Networks
Other employees you can reach at paloaltonetworks.com. View company contacts for 8522 employees →
JT
Jimmy Tsai
Colleague at Palo Alto Networks
Santa Clara, California, United States, United States
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JK
Jaromir Kison
Colleague at Palo Alto Networks
Rennerod, Rhineland-Palatinate, Germany, Germany
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BS
Brent Smith
Colleague at Palo Alto Networks
Willis, Texas, United States, United States
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SH
Sean Haywood
Colleague at Palo Alto Networks
Flagstaff, Arizona, United States, United States
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AA
Abderrazak A.
Colleague at Palo Alto Networks
Boulogne-Billancourt, Île-de-France, France, France
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MH
Matthew Hemming
Colleague at Palo Alto Networks
Haslemere, England, United Kingdom, United Kingdom
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XP
Xingzhu Pan
Colleague at Palo Alto Networks
Dalian, Liaoning, China, China
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OP
Onica Patalive
Colleague at Palo Alto Networks
Sparta, New Jersey, United States, United States
View →
JG
Jason Greene
Colleague at Palo Alto Networks
Scotts Valley, California, United States, United States
View →
NE
Nader El-Gohary
Colleague at Palo Alto Networks
Dubai, Dubai, United Arab Emirates, United Arab Emirates
View →
Jimmy Tsai
Colleague at Palo Alto Networks
Santa Clara, California, United States, United States
View →
JK
Jaromir Kison
Colleague at Palo Alto Networks
Rennerod, Rhineland-Palatinate, Germany, Germany
View →
BS
Brent Smith
Colleague at Palo Alto Networks
Willis, Texas, United States, United States
View →
SH
Sean Haywood
Colleague at Palo Alto Networks
Flagstaff, Arizona, United States, United States
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AA
Abderrazak A.
Colleague at Palo Alto Networks
Boulogne-Billancourt, Île-de-France, France, France
View →
MH
Matthew Hemming
Colleague at Palo Alto Networks
Haslemere, England, United Kingdom, United Kingdom
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XP
Xingzhu Pan
Colleague at Palo Alto Networks
Dalian, Liaoning, China, China
View →
OP
Onica Patalive
Colleague at Palo Alto Networks
Sparta, New Jersey, United States, United States
View →
JG
Jason Greene
Colleague at Palo Alto Networks
Scotts Valley, California, United States, United States
View →
NE
Nader El-Gohary
Colleague at Palo Alto Networks
Dubai, Dubai, United Arab Emirates, United Arab Emirates
View →
1 education record
Jonathan Poster education
FAQ
Frequently asked questions about Jonathan Poster
Quick answers generated from the profile data available on this page.
What company does Jonathan Poster work for?
Jonathan Poster works for Palo Alto Networks.
What is Jonathan Poster's role at Palo Alto Networks?
Jonathan Poster is listed as Customer Success Leader | Infosec Consulting at Palo Alto Networks.
What is Jonathan Poster's email address?
AeroLeads has found 1 work email signal at @kroll.com for Jonathan Poster at Palo Alto Networks.
What is Jonathan Poster's phone number?
AeroLeads has found 1 phone signal(s) with area code 877 for Jonathan Poster at Palo Alto Networks.
Where is Jonathan Poster based?
Jonathan Poster is based in Nashville, Tennessee, United States while working with Palo Alto Networks.
What companies has Jonathan Poster worked for?
Jonathan Poster has worked for Palo Alto Networks, Kroll, and Citi.
Who are Jonathan Poster's colleagues at Palo Alto Networks?
Jonathan Poster's colleagues at Palo Alto Networks include Jimmy Tsai, Jaromir Kison, Brent Smith, Sean Haywood, and Abderrazak A..
How can I contact Jonathan Poster?
You can use AeroLeads to view verified contact signals for Jonathan Poster at Palo Alto Networks, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Poster attend?
Jonathan Poster holds Bachelor Of Business Administration, Magna Cum Laude from Belmont University.
What skills is Jonathan Poster known for?
Jonathan Poster is listed with skills including Crm, Business Development, Process Improvement, Project Management, Relationship Management, Management, Leadership, and Banking.
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