Jonathan Rae Email & Phone Number

Tampa, FL, US

Saint Petersburg, Florida, US

Spring Hill, Florida, US

• Rescued a failed project that was bleeding money and resources. The project completion was over 18 months behind schedule and the fractured relationship with the offshore team resulted in a partially implemented system.
• Established user test policies and conducted in-person and online trainings for managers, stakeholders, and end-users on how internal change requirements were managed and tested by internal users on the acceptance.
• Consulted with internal stakeholders within the company on finding the best project management approach and software solution for communicating progress. Worked with executive team and department managers to establish.
• Cultivated an environment of continual improvement, passionately supporting my team of 3 on-site IT workers, and 9 offshore developers by providing clearly defined project goals, solving problems, identifying.

Washington, DC, US

• As Information Management Officer, I developed policies, provided strategic planning, and guidance on IT governance and regularly collaborated with directorate leadership to achieve desired outcomes.
• Managed garrison-wide Office 365 implementation, working with local and global Army IT leaders. Conducted individual and group trainings for office solutions (Teams, SharePoint, OneDrive) for over 100 civilian and.
• Directed and managed the technology upgrades to the Emergency Operations Center, collaborating with Budgeting, Acquisition, IT, and Garrison leadership to ensure continued operation and support of the garrison support.
• Provided policy, planning, and technical analysis for garrison-wide initiatives including the procurement of mission-critical hardware and software systems to ensure sustainment of day-to-day operations.
• Developed and distributed technology training to ensure technical competencies for staff.
• Managed end-user security requirements and standards to ensure continued access to secure systems and networks.

Temple Terrace, FL, US

• IT Director/Project Manager/Product Owner Managed a 7-person IT team, directing daily technology operations for a private college and K-12 school with over 1000 combined students. My role broadly encompassed strategic.
• Successfully managed over 20 projects, between 2 clients (college and k-12 institutions), working with staff and third-party solution providers, establishing a leadership hierarchy within the team. Mentored members of.
• Managed a local 3-person development team in support of the institution’s CRM customizations and integrations into other enterprise software solutions, including implementing a Learning Management System during the.
• Led diverse team in transitioning several on-prem Windows and Linux servers to Azure VMs and Docker solutions. This entailed working with the system administrators and architects to identify opportunities to transition.
• Managed Office 365 migration and implementation for the college and K-12 schools for over 10,000 accounts. Delegated tasks to internal developer for project initiation, planning, execution, testing, and hand-off..

Temple Terrace, FL, US

• Designed, developed, and managed LAN and WLAN network environments implementing best-practice for VLANs, 802.1x, WPA2-Enterprise (RADIUS) and device authentication.
• Performed system and server patching utilizing WSUS and Configuration Manager (SCCM) for over 50 physical and virtual servers running Windows Server 2008-2019.
• Maintained and managed server backups utilizing Veeam backup solution for over 50 Windows and Linux servers.
• Managed and patched multiple ESX servers running VMware and several physical servers to ensure system stability, security, and availability.
• Managed VoIP solution (Skype for Business/Teams) for enterprise with support for over 150 endpoints and 200 end-users.