Jonathan Rende Email & Phone Number

San Francisco Bay Area

San Francisco, Ca, Us

Led PagerDuty's 1st major strategic acquisition (Rundeck) as a General Manager within the company in the automation space. Automation via Rundeck is now a fundamental foundation of PagerDuty going forward and represents the first new land and expand motion added to PagerDuty since the original product was released in 2010.Also incubated a new organic business for Customer Service Operations creating a new expansion opportunity working with partners Salesforce and Zendesk to help CSOps teams get proactive and meet customer SLAs.

San Francisco, Ca, Us

As PagerDuty's product leader, I was responsible for the continued scaling of Product Management, Design and Product Marketing teams. Under my leadership we focused on delivering on the promise of PagerDuty's 2nd horizon beyond (our AIOps solution) which was the 1st adjacent market (Event Management) to our historical space. It leverages our data and machine learning to focus on finding the root cause of issues during a major event. This culminated in the largest release of new organic innovation in the company's history in the fall of 2020. Coinciding with the largest set of new releases in company's history around the fall of 2020, myself and my colleague (SVP of Eng) championed PagerDuty's first major strategic acquisition of Rundeck (a leader in the runbook automation space). Also led effort to plan, create and implement pricing refresh that included pricing simplification of plans plus introduction of PagerDuty's first freemium product.

San Francisco, Ca, Us

Was responsible during this hyper growth phase of the company for Corporate Marketing, Product Marketing, Product Management and Design. Built and led teams in all these disciplines as we successfully completed our Series D funding and through our IPO on the NYSE.Successfully planned and implemented major repricing strategy where we went from a single product company to our 1st iteration of multi-products via an add-on product strategy.Was responsible for the first paid industry event/user conference for DevOps professionals on the marketing side along with the first major rebranding of the company in preparation for our IPO.

Consulted with PagerDuty for 6 months on GTM research investigating why Customer Service and Security teams were virally using PagerDuty. Planned research, conducted interviews, synthesized research, created content and delivered enablement to training teams working CEO, CFO, Engineering and Product leadership.

San Francisco, California, Us

San Mateo, Ca, Us

Recruited by CEO (Jennifer Tejada) to anchor Product and Marketing leadership as a mobile and testing domain expert as the company was re-establishing itself under PE ownership. Responsible for creating a new product and GTM strategy. This was cut short when the PE firm decided to merge us with Dynatrace.

Managed Product Marketing and Product Management working with a talented fast moving start up focused on mobile app development. Worked directly with CEO and CTO co-founders along with a complement of experienced industry veterans. As Product leader, myself and my team managed both our OSS SDK (with a developer community of 700k+) along with enterprise mobile development product line. Build out entire mobile app delivery lifecycle while at Appcelerator.

Houston, Texas, Us

Responsible for Product Management, Product Marketing and Engineering for former Mercury's $700M software application testing business. Grew this from $700M to over $1B via organic growth and 2 acquisitions in the security space. Championed and drove 2 acquisition working with Corp Dev (SpyDynamics and Fortify) to build out 4th major element of testing strategy (security testing).Managed an organization in both California and Tel Aviv, Israel with over 600 employees.Began career at Mercury 10 years prior in Product Management when company was $30M Rev Rate. During this time, I had the opportunity to work with industry vertrans and mentors such as Yuval Scarlat, Christopher Lochhead, Zohar Gilad, Jayaram Bhatt and Amnon Landon. At time of acquisition, Mercury had grown to $1.4B in Rev and the testing products had undergone incredible growth under my PM leadership. From Y2K, to web testing, to creating new product lines, to 2 acquisitions and a category creation...it ws quite a journey. At the time of acquisition, I was going to leave when the opportunity arose to run the entire business as part of HP Software which I did for another 5 years working for such industry luminaries as Ben Horowitz.

Houston, Texas, Us

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Houston, Texas, Us

Bethesda, Md, Us

Master Of Business Administration (Mba), Business, Management, Marketing, And Related Support Services

Bachelors Of Science, Engineering