Jonathan Schwartz Email & Phone Number

Savannah, Georgia, United States

• Collect daily labor sheets and enter data information into the management system• Examined job packs that includes price, item numbers, job numbers, and print drawings• Ensure completed jobs are documented & closed; forwarded completed to assembly area• Make corrections in Infor for completed and unfinished jobs.• Update vendor sales quotes for parts• Sign out all upcoming jobs in Infor by using personal initials and the current date

Remote

•Served as the first point of contact for customers over the phone which included communicating benefit plan details, helping customers navigate the Citrix software, and helping to resolve any enrollment-related issues•Accurately documented each customer interaction into Salesforce•Provided an accurate timeframe for issue resolution if not able to resolve initially

New York City Metropolitan Area

• Accurately updated Plateau Learning Management System with new hires, separations, course completions and any training related events• Orchestrated seamless operation of a local government building inspection agency with 2K+ staff by producing targeted marketing and administrative collateral, troubleshooting software, and accurately updating relationship management system• Identify, source, and secure mission-critical training event equipment while driving high impact decision making with quality control (QC) reports cross-referenced with pivot table data• Technical Environment: Video Editing Software, Microsoft Forms, Zoom, Microsoft Teams, GoToMeeting, Cisco WebEx, Plateau Learning Management System (LMS)

New York City Metropolitan Area

• Hadassah (2016): Orchestrated distribution of investments by shorting out donation checks to increase availability to support a larger portfolio of opportunities for an international organization with 330K+ members• USM Modular Furniture (2015): Maintained several excel spreadsheets inventory of all the custom furniture • Society of Corp Secretaries & Governance (2015): Consolidated 10 spreadsheets of stock data into a comprehensive report to drive high impact decision making for a national non-profit organization• SMCP USA Inc (2015): Architected filing system that chronologically organized vital documents into boxes for 30 employees supporting 413 clothing store companies

Secaucus, Nj

• Reactively pinpointed and addressed need to upskill by preparing for, enrolling in, and completing MS Office SharePoint training program• Mastered administrator functions of business-critical applications from hierarchy and libraries to workflows and site collection• Delivered key project milestones for team site creation including advanced features and content development to empower collaboration and streamline user interface (UI)

Greater New York City Area

• Delivered administrative and technical support to a $64M+ victim services agency• Leveraged growing expertise in Microsoft Office to oversee 3 SharePoint sites• Migrated 2 computer files from a server to a client-facing computer network with a file transfer protocol (FTP)

Cedar Knolls New Jersey

• Enabled ongoing business operations by meticulously scanning vendor and client invoices for a technologies and strategies company focused on digital transformation initiatives• Facilitated customer billing by generating invoices while leveraging QuickBooks knowledge to cut checks• Fostered a culture of knowledge sharing by uploading key files to the company SharePoint site

Greater New York City Area

• Instrumental in authoring requests for proposals (RFPs) for corporate clients from NYC Board of Education and Housing Authority to the Human Resources Administration• Cultivated effective working relationships with vendors and contractors to streamline requirements gathering• Facilitated onsite and remote training to data industry consultants to drive adoption of document handling best practices

Vocational Independence Pre-Degree, Office Administration

Activities and Societies: School Actives and Functions

Certificates Of Completion, Microsoft Office And Sharepoint Specialist

Microsoft 2010 & SharePoint 2013 End-User

Certificate Of Completion, Microsoft Sharepoint 2010

End User, Site Owner & Designer Training

High School Diploma