Bear IT Group is an IT consulting firm that provides Trusted Technology Advisor and Virtual Chief Information Officer (vCIO) services. We provide strategic guidance and tailored solutions for businesses seeking to improve security while leveraging technology for growth, innovation, and operational excellence.

Reporting to the Chairmen & CEO, provide strategic oversight and management for all informationtechnology and marketing activities. Develop IT and Marketing organizations to provide consistent,efficient services in support of business objectives, compliance requirements and budget standards.Chairman - IT Steering Committee | CIO Report to Board of Directors - Monthly | Regulatory and Internal Audit Leader | Strategic RoadMap and Budget Oversight | High Performing IT and… Show more Reporting to the Chairmen & CEO, provide strategic oversight and management for all informationtechnology and marketing activities. Develop IT and Marketing organizations to provide consistent,efficient services in support of business objectives, compliance requirements and budget standards.Chairman - IT Steering Committee | CIO Report to Board of Directors - Monthly | Regulatory and Internal Audit Leader | Strategic RoadMap and Budget Oversight | High Performing IT and Marketing Teams | Develop & Implement Cyber Security Program | Technology Program Manager | Digital Transformation Catalyst | Digital Marketing Program Show less

Provided digital services leadership and support to various Consumer Banking business lines atCitizens Bank. Success in this role required a strong understanding of business objectives, customerneeds, technology capabilities and implementation experience.Digital Services Product Owner for New Services - Led new partnerships with WealthManagement, Consumer Credit Card and Consumer Mortgage divisions; established businessroles and responsibilities to centralize and support… Show more Provided digital services leadership and support to various Consumer Banking business lines atCitizens Bank. Success in this role required a strong understanding of business objectives, customerneeds, technology capabilities and implementation experience.Digital Services Product Owner for New Services - Led new partnerships with WealthManagement, Consumer Credit Card and Consumer Mortgage divisions; established businessroles and responsibilities to centralize and support the digital activities within Consumer Bank.Developed strategic roadmap and digital procedures for roles and services to align with theenterprise digital strategy: backlog development, prioritization, product/feature expertise,solution testing, business case development, relationship management, vendor analysis. Show less

This technology leadership role had responsibility to lead multiple teams and services that support and enhance technology operations for RBS Americas Contact Centers. Recognized as a BusinessTransformation leader for contributions to the Technology Services Centralization Program.Developed the technology roadmap and Contact Centers Technology Services organization to support all aspects of Enterprise Contact Center technology.Technology Program Manager | Director - Technology… Show more This technology leadership role had responsibility to lead multiple teams and services that support and enhance technology operations for RBS Americas Contact Centers. Recognized as a BusinessTransformation leader for contributions to the Technology Services Centralization Program.Developed the technology roadmap and Contact Centers Technology Services organization to support all aspects of Enterprise Contact Center technology.Technology Program Manager | Director - Technology Team | Technical Risk / Incident Leader Show less

Andera was a leader in providing account opening technology and services to various financialinstitutions and was purchased by Bottomline Technologies.Directed financial institution customer acquisition/new account opening projects. Led crossfunctional teams across various organizations including bank executives, marketing directors,technology directors and compliance directors, development engineers, quality assurancetesters and product development resources throughout… Show more Andera was a leader in providing account opening technology and services to various financialinstitutions and was purchased by Bottomline Technologies.Directed financial institution customer acquisition/new account opening projects. Led crossfunctional teams across various organizations including bank executives, marketing directors,technology directors and compliance directors, development engineers, quality assurancetesters and product development resources throughout system development life cycle.Sr. Project Manager Professional Services - Led team of project managers in all key performance areas - setup revenue, annual revenue, customer survey score, cycle time, margin and quality. Show less

IT Projects and Platforms Manager responsible for strategic project planning, systems administration, application development and technical operations. This leadership role reporting to the Chief Operating Officer required working with functional business managers to achieve corporate goals and accomplish project deliverables.

Managed team analysts responsible for technology support and project implementation for various call center business lines - customer survey for retail banking, inbound calls for retail banking and business banking outbound calling . Phonebank Business Unit Liaison for bank wide technology enhancement projects; implemented key marketing program objectives that increased business line revenues significantly.

Promoted from Intern to Support Analyst w/in 1 year. Promoted to Systems Analyst prior to graduation.