Jonathan Liu Email & Phone Number

California, United States

Sunnyvale, CA, US

• Everything described in my role as a HR Operations Associate in addition to the following:
• Lead onboarding for new hires that join the team by conducting an intensive 2 week program consisting of 20+ trainings covering all aspects of LinkedIn's HR processes
• Deep dive into internal systems to ensure a streamlined process for position management and implement SOPs for all cross functional partners including HRBP, FP&A, Hiring Managers, Talent Acquisition, and other related.
• Assist with a variety of projects ranging from work location change requests, user acceptance testing, annual review/mid-year review transactions, interviewing candidates, and leading the celebrations committee
• Act as the point of contact for colleagues with any complex ticket questions and all cross functional partners for any position management, supervisory organization, and job detail related inquiries

Sunnyvale, CA, US

• Bungee: Dec 2022 - Feb 2023Stretch: Feb 2023 - Aug 2023
• Facilitated the implementation of diverse HR programs, tools, policies, processes, and services in collaboration with internal stakeholders and partners
• Identified pain points and knowledge gaps within HR processes, leading to creation and enhancement of internal SOPs and external materials
• Ensured data integrity and completeness across various HR platforms such as Workday, ServiceNow, ADP, and internal systems
• Managed case management, knowledge article administration, SOP administration, and conducted internal system UAT and audit administration

Sunnyvale, CA, US

• Everything described in my role as a Technical Recruiting Coordinator in addition to the following:
• Displayed leadership and offered mentorship to the Engineering & Emerging Talent Recruiting Coordination team to efficiently get work done and ensure a great candidate experience
• Ran A/B tests to streamline the interview process and worked on projects to help benefit the entire Engineering & Emerging Talent Recruiting organization
• Improved team camaraderie and teamwork by hosting events/team bonding activities both virtually and in-person

Sunnyvale, CA, US

• Bungee: Apr 2022 - Sep 2022Stretch: Sep 2022 - Mar 2023
• Sourced technical talent for the Data Science and AI/ML Engineering teams at LinkedIn
• Worked closely with hiring managers and recruiters to create and execute innovative sourcing strategies and recruiting campaigns to achieve hiring goals
• Built diverse pipelines across multiple requisition loops with special attention to prioritizing diversity and an equitable hiring process for all
• Sourced and invited potential candidates to virtual/in-person LinkedIn events such as Voices [in] Data, WomenConnect, and more

Sunnyvale, CA, US

• Scheduled technical phone screens, onsite interviews, and debriefs in a fast paced/high volume environment from Software Engineers to Staff/Manager Engineers with a primary focus on Site Reliability Engineers.
• Created a positively memorable candidate experience through every stage of the hiring process and built a trusting relationship with Recruiters to ensure they are finding & aligning the best candidates for open.
• Effectively communicated with candidates to ensure they were aligned with interview details and assisted with any technical issues that occurs
• Interviewed and led onboarding/training for two RC cohorts and trained all new Technical Sourcers/Recruiters on coordination process and Service Level Agreements (SLAs)

Redwood City, California, US

• Onboarded, trained, and managed 50+ Campus Representatives in marketing, business development, public relations, and management to increase content acquisition
• Incorporated Greenhouse ATS, Streak CRM, Asana, Slack, LinkedIn Recruiter/Campaign Manager to streamline a program that started at 4 schools in the U.S. to be at 50 schools in the U.S. and 15 schools in Australia
• Sourced 1,500+ and interviewed 100+ students across various colleges/universities in the U.S. per semester
• Developed and implemented innovative strategies to expand recruitment, including attending career fairs, increasing brand visibility, utilizing sourcing applications, and partnering with different recruiting agencies
• Worked cross-functionally with in-house Recruiting, Marketing, HR, Public Relations, Legal, Engineering, Data Analytics, and Finance; in addition to outside agencies ProUnlimited and Premier Talent Partners

Redwood City, California, US

• Planned and executed marketing campaigns to raise brand awareness to a target audience of 35,000+ students at UC Davis
• Built online study resources to help students excel in courses by gathering qualitative data and relevant study materials
• Provided sustainable and critical insights to my Community Manager on expanding Course Hero’s brand by connecting the team to executive boards of student-run organizations
• Hosted educational events for students to raise Course Hero’s brand visibility on campus

Davis, California, US

• Utilized ServiceNow to provide customer-centric, streamlined, and efficient support to 2000+ faculty, staff, and graduate students who experience technical issues regarding computer difficulties, usage, peripherals.
• Consulted customers to better understand their IT needs, build and deploy computers, diagnose problems, and devise unique solutions tailored to their requirements
• Maintained Windows Active Directory and file shares containing sensitive user information organized under unique and specific categorization techniques

New York, NY, US

• Attended weekly seminars and workshops held by the Senior Vice President of Morgan Stanley to increase knowledge on analysis of equities, portfolio construction, retirement plans, and options strategies
• Implemented fundamental, technical, and quantitative analysis to manage an equity portfolio
• Composed sector analysis reports on the technology sector with the current economic trends

Redwood City, California, US

• Acquired by Walmart Inc.
• Monitored key metrics/goals on a real-time basis to track the results of all activities, as well as propose and implement plans to constantly improve
• Executed marketing campaigns and promotions with local business partners and on-campus student organizations to drive brand excitement that resulted in 100+ new app users and 500+ orders weekly
• Utilized Facebook, Instagram, and Snapchat to build a social media presence by launching marketing campaigns and online advertisements

Los Angeles, CA, US

• Worked the cash register and efficiently engaged with customers to handle 100+ transactions to meet daily sales goals
• Assisted customers with questions, product selections, and opening up Forever 21 credit cards
• Ensured service, merchandising, and standards are met in accordance with company-defined practices
• Helped translate Mandarin Chinese and English between customers and staff