Jonathan Trubshaw Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Glow provides consumer lending through the provision of “white label” services to partner contracts with clients in the telecommunications, Mobile Virtual Network Operator (MVNO), Original Equipment Manufacturer (OEM) and retail sectors. Glow specialises in providing FinTech solutions to the telecoms sector, providing efficient device financing solutions, insurance and servicing. Glow prides itself with putting market-aware consumers at the heart of all it does, ensuring not only the best customer experience but also delivering robust consumer-oriented regulatory compliance.

Melbourne, Victoria, Australia

TFT is a boutique consultancy specialising in multiple high-impact business transformation programs which include Sales strategy, Operational design (remote working teams), turnarounds, redefinition of strategy, commercial product introductions, post-merger integration, outsourcing and new market development.

Sydney, Australia

• Led new APAC start-up based in Australia including new business through to client deployment and in-life operational transition• Create value through transformational and strategic restructuring opportunities across technology, media, and telecom clients. Deep focus on revenue generation, revenue retention, and operational efficiency strategies.

Melbourne, Australia

• Developed revenue retention methodology and strategic initiatives to stem revenue churn in major Telco. Revised existing recurring revenue model through deep financial analysis, identified key churn drivers across channels and products, and developed strategic initiatives to target churn levers in B2B business. • Developed Go-To-Market (GTM) strategy for ANZ. Completed organization diagnostic to identify right-sizing opportunities. Developed incentive schemes to facilitate cross-selling and reduce cost to serve. • specialised in RPA (Robotic Process Automation) developing product and strategy. • Relationship lead for Federal Government and ATO contracts

London, United Kingdom

• Led successful cross-divisional bid for $2bn outsourcing contract in technology market• Established European franchise electronic support network with over 400 technical staff.• Led product innovation team in the USA which delivered a multi appliance extended warranty insurance program which was the first of its kind and re launched the Firedog brand in the USA. Managed large contact centres split between the UK and USA

Manachester

• Responsible for developing and driving world-wide, multi-year strategic transformation plan; for ensuring that major change activities are appropriately owned, aligned and resourced; and for developing capabilities across the group to deliver complex transformation projects.• Led team of 40 people across multi functions.