Jonathan Upton Email & Phone Number

Edison, New Jersey, United States

♦ Maintain and support public-facing Integrated Library System (ILS) related applications. Work with member libraries to customize content in the ILS discovery products. Train member library staff on the use of the public interface.♦ Maintain, support, and train member library staff on use of the digital catalog and streaming content. Provide statistical reports per library for digital services usage.♦ Create content for STELLA’s social media accounts, and assist social media, PR, and marketing efforts. Act as liason to the PR committee. Provide graphic design for a variety of needs.♦ Develop and maintain STELLA’s web site and staff web site.♦ Configure, manage, and maintain the consortium's helpdesk software.♦ Configure and maintain STELLA's webinar/online meeting platform.

New Jersey

We offer informative seminars, hands-on workshops, and share resources for the technologically curious.

Old Bridge, Nj

♦ Supervise Digital Support Services department staff; assign and prioritize tasks; evaluate work performed.♦ Plan and conduct maintenance and upgrades of the library’s technological infrastructure.♦ Monitor reservation and use of the library’s fourteen Quiet Study Rooms.♦ Instruct staff and patrons in the use of existing technologies and with the adoption of new and emerging technologies.♦ Prepare and present technology classes & workshops, including those for the Idea Farm makerspace.♦ Design, develop and support the library's digital presence.♦ Investigate and evaluate digital resources for staff and the public including online databases.♦ Prepare statistical and narrative reports for the Library Director and Board of Trustees.

Middletown, New Jersey

♦ Developed weekly technology instruction and offered individualized tutoring.♦ Coordinated technology tutors and digitization volunteers.♦ Co-managed MTPL's participation in NJ Makers Day 2015.♦ Documented coworkers'​ expertise and library policy in staff wiki.♦ Trained and supported staff with "as needed"​ & classroom instruction, wiki handouts, and a tech bingo contest.♦ Authored plan to update and modernize Computer Lab into a Digital Media Lab.♦ Created and revised library technology instruction documentation.♦ Contributed to the library's social media accounts on Facebook, Flickr, and Tumblr.

Middletown, Nj

♦ Answered patron inquiries pertaining to location and status of library material, library hours, and offices & personnel.♦ Computed and collected payments and make change.♦ Assisted customers with public computer registration and printing.♦ Assisted Reference Librarians with weeding and replacement ordering of materials.♦ Prepared and sent out press releases.♦ Assisted in program set up, introduction, and statistics.

Berkeley Heights, Nj

♦ Maintained the library website using WordPress.♦ Updated and troubleshot the TLC Integrated Library System.♦ Worked with the library's Linux consultant to maintain the public internet computers.♦ Created library technology instruction webpages/handouts as needed.♦ Responded to reference questions in person, by email, FAX, phone and text.♦ Contributed to the library's social media accounts on Blogger, Twitter and Facebook.

Lincroft, Nj

♦ Offer instructional, technical, and clerical support♦ Guide individual students and small groups through information discovery and access♦ Assist faculty during library instruction sessions♦ Provide tours of the Information Commons♦ Troubleshoot/report software & hardware problems

Brick, Nj

♦ Provided reference service to public in person and via phone.♦ Instructed patrons in technology use and applications; monitored internet use.♦ Taught "Internet Basics" class and revised accompanying training materials.♦ Reserved requested materials and technology for patrons.

Urbana, Il

♦ Provided reference service in person, by phone, email, and IM to a large and diverse patron population, including local community members and international scholars.♦ Taught patrons how to use library resources via instructional workshops.♦ Searched extensively using EBSCO, Gale, ProQuest, and OCLC databases.♦ Compiled data for collection maintenance and website usability projects.♦ Developed training materials for GA orientation.♦ Led library tours and orientation sessions.

Easton, Pa

♦ Administered interlibrary loan lending operations.♦ Trained and supervised student workers in ILL.♦ Cross-trained in ILL borrowing, circulation, & copy cataloging.♦ Documented ILL Lending procedures in staff wiki.♦ Supervised evening and weekend circulation staff.

Warren Township, Nj

♦ Checked-in and physically processed periodicals collection of 300+ items/month.♦ Processed interlibrary loan materials.♦ Assisted in WTL’s film program; set-up A/V equipment.

Yellow Springs, Oh

♦ Aided students and other patrons in locating resources via online catalog.♦ Staffed circulation desk and gave tours of library facilities.♦ Gathered and prepared items for interlibrary loan shipment.

♦ Initiated organization of an archives room for the Education department.♦ Created an organizational schema for and arranged a wide variety of materials.♦ Provided general office reception, including filing of financial documents.

Red Feather Lakes, Co

Berkeley Heights, Nj

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