• Maintained the work environment and ensured that it was clean, inviting, and organized.• Performed key office processes including necessary printing, scanning and faxing tasks.• Established and maintained a database of essential organizational documents and associated information. • Scheduled and organized all necessary travel arrangements for the company president and other executives.• Ensured confidential information was secured.• Managed the office, ordered office supplies and maintained all office equipment.

• Oversaw the collection process for assigned clients and ensured that outstanding payment issues were resolved.• Monitored accounts and worked with clients to resolve any discrepancies.• Ensured that all invoicing, billing, and depositing processes were carried out according to company policy.• Reconciled financial information and prepared financial reports.

• Input data into QuickBooks and maintained accounting records.• Continuously monitored and evaluated all company data entry systems and identified areas for system-wide efficiency improvements.• Assisted customers to resolve their problems and ensured a high level of customer satisfaction.• Worked with staff to improve the handling of financial transactions and to enhance the overall customer experience. • Managed expense reports, meeting minutes, appointments, and travel arrangements for staff members.• Organized and maintained all business records.• Oversaw all office payroll and bookkeeping functions including management of accounts payable/receivable, reconciliation of accounts, and collection of past due accounts.• Provided exceptional customer service on a daily basis

• Collected and maintained employee work hour information.• Coordinated with management to ensure that all payments were made on time.• Calculated the correct payroll amounts and ensured that all overtime, deduction, and bonus amounts were correct.

• Preformed EPA Method 21 inspections to detect fugitive emissions in chemical plants, gas processing plantsand refineries per local, state and federal regulations. • Trained in regulatory policies, EPA Method 21 procedures, component identification and record keeping.