Lightspeed Systems partners with schools to make learning safe, mobile and collaborative. Education needs the technology revolution that has transformed every other industry — and Lightspeed Systems knows how to get there. It begins with students using mobile devices to connect with people, resources, and tools. And it must take place in a safe, managed environment. We’ve partnered with thousands of Schools and Local Authorities to create transformative learning environments that engage students and improve performance. We provide integrated solutions for successful learning programs. My role as an inside sales representative is to liaise with Schools, Local Authorities (LA) and Resellers to understand their specific needs and make recommendations of how Lightspeed Systems products & services can help them now and into the future.

For just under 4 years, I worked at Neopost Ltd, the UK’s leading provider of Mailing Solutions. I started in the company making outbound sales calls to cold prospects offering chargeable postal tariff updates. I quickly became the leading salesman and in recognition of this success, I was asked to move into the outbound telesales team selling franking machines. My role was focused on upgrading Neopost’s existing customer base as well as converting users currently supplied by our competition. I feel my success in this role was attributed to my strong work ethic and ability to build lasting working relationships with customers. A team leader position became available on my department, which I was successful in my application for. This was a great new challenge for me that I thrived in.My duties included the following: • Responsible for team reporting• Ensuring KPIs are met.• Ensuring I hit my own sales targets by upgrading existing customer’s machines and converting customers currently using an alternative supplier.• Side by side coaching.• Training and development.• Weekly & monthly Team Meetings.• Handling any escalated customer/client issues.• Dealing with disciplinary issues.• Managing attendance and punctuality.• Staff motivation and retention. Achievements while at Neopost - Consistently over-achieved my targets.• FY11 Target = 500 Units (Tariff Updates) - Achieved 124% of target.• FY12 Target = £54k - Achieved 157% of target.• FY13 Target = £100.2K - Achieved 122% of target.