Platform Owner
Platform owner for the portfolio of IT services (~40) within Institutional (IB) and Business Banking (BB). This includes the ‘crown jewel’ of CommBiz (average ~$10B payments/day), Domestic Money Market System (~$50B funds on deposit) and ALFA (~$80B asset value leased under finance). • Managed delivery and execution of change projects in BAU (Business As Usual).• Managed a team of service managers and operational staff in CBA Australia and CBA India, including vendors, to ensure that the business operates continuously in a safe, sound and secure manner and fulfil customer and operational demands including availability targets of up to 99.999% for critical systems (as determined through the group’s criticality framework). • Provided governance across the IB and BB platforms to ensure adherence to all applicable controls, managing risks & issues and driving the mitigation/remediation efforts with operations and change delivery teams. Governed and oversaw delivery of on-premises, cloud and SaaS (Software as a Service) solutions through the full SDLC (agile) process from inception to deployment and BAU operational status.