Jonathan Wong
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Jonathan Wong Email & Phone Number

Customer Support Team Lead at QR Retail Automation (Asia) Sdn Bhd
Location: Seremban, Negri Sembilan, Malaysia 7 work roles
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✓ Verified Jun 2026 2 data sources Profile completeness 86%

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Role
Customer Support Team Lead
Location
Seremban, Negri Sembilan, Malaysia
Company size

Who is Jonathan Wong? Overview

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Quick answer

Jonathan Wong is listed as Customer Support Team Lead at QR Retail Automation (Asia) Sdn Bhd, a company with 54 employees, based in Seremban, Negri Sembilan, Malaysia. AeroLeads shows a matched LinkedIn profile for Jonathan Wong.

Jonathan Wong previously worked as Service Desk Analyst at Abhidi Solution Sdn. Bhd, and Colleague Support Engineer at Vmware.

Company email context

Email format at QR Retail Automation (Asia) Sdn Bhd

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QR Retail Automation (Asia) Sdn Bhd

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Profile bio

About Jonathan Wong

Friendly and Helpful person, like to learn new stuff.

Listed skills include Networking, Microsoft Office, Troubleshooting, Windows Server, and 4 others.

Current workplace

Jonathan Wong's current company

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QR Retail Automation (Asia) Sdn Bhd
Qr Retail Automation (Asia) Sdn Bhd
Customer Support Team Lead
petaling jaya, selangor, malaysia
Website
Employees
54
AeroLeads page
7 roles

Jonathan Wong work experience

A career timeline built from the work history available for this profile.

Customer Support Team Lead

Current

Petaling Jaya, Selangor, Malaysia

Managed a team of employees, providing guidance and support toensure efficiency and customer satisfactionMonitored team performance, identified areas of weaknesses andprovided timely interventions to ensure targets were met

May 2024 - Present

Service Desk Analyst

Abhidi Solution Sdn. Bhd,

Malaysia

Monitored and responded to customer inquiries via multiple channels,including email, phone, chatEstablished and maintained SLAs to ensure customer inquiries wereaddressed in a timely and efficient mannerCoordinated with internal teams to ensure customer inquiries wereaddressed in a timely manner

Jan 2024 - Apr 2024

Colleague Support Engineer

Federal Territory Of Kuala Lumpur, Malaysia

Provided the initial L1 Support for the following Application1. MS O.3652. Azure Exchange admin3. VPN 4. Onboarding setup The support is been provided regional language support (Mandarin, Cantonese, English)

May 2021 - Nov 2023

Service Desk Analyst

Selangor, Malaysia

Jan 2018 - May 2021

Incident Life Cycle Coordinator / Service Desk Analyst

Selangor, Malaysia

Incident Management Lifecycle coordinator, Incident ticket analysis, report and stats analysis.

Jul 2013 - Dec 2017

Service Desk Analyst

Malaysia

First level diagnosis and troubleshooting of pc related issue.

Jan 2013 - Jul 2016

Customer Service Engineer

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia

Sep 2009 - Jan 2013
Team & coworkers

Colleagues at QR Retail Automation (Asia) Sdn Bhd

Other employees you can reach at qrra.com. View company contacts for 54 employees →

FAQ

Frequently asked questions about Jonathan Wong

Quick answers generated from the profile data available on this page.

What company does Jonathan Wong work for?

Jonathan Wong works for QR Retail Automation (Asia) Sdn Bhd.

What is Jonathan Wong's role at QR Retail Automation (Asia) Sdn Bhd?

Jonathan Wong is listed as Customer Support Team Lead at QR Retail Automation (Asia) Sdn Bhd.

Where is Jonathan Wong based?

Jonathan Wong is based in Seremban, Negri Sembilan, Malaysia while working with QR Retail Automation (Asia) Sdn Bhd.

What companies has Jonathan Wong worked for?

Jonathan Wong has worked for Qr Retail Automation (Asia) Sdn Bhd, Abhidi Solution Sdn. Bhd,, Vmware, Experian, and Dxc Technology.

Who are Jonathan Wong's colleagues at QR Retail Automation (Asia) Sdn Bhd?

Jonathan Wong's colleagues at QR Retail Automation (Asia) Sdn Bhd include Nuraina Zafirah, Si Jie Loi, Ryan Leong Yoon Kan, Derek Wong, and Cai Ying Chau.

How can I contact Jonathan Wong?

You can use AeroLeads to view verified contact signals for Jonathan Wong at QR Retail Automation (Asia) Sdn Bhd, including work email, phone, and LinkedIn data when available.

What skills is Jonathan Wong known for?

Jonathan Wong is listed with skills including Networking, Microsoft Office, Troubleshooting, Windows Server, Customer Service, Active Directory, Itil, and It Service Management.

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