Jonathan Wykes Email & Phone Number

Sydney, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

Sydney, Australia

Newtown, New South Wales, Australia

Assisting with business development of the Institute’s research-training program and coordinating the Institute’s research-training activities in the region, as well as coordinating and developing the teaching activities of the Institute’s staff at UNSW Sydney.• Develop strategies to grow the research-training program provided to external clients (in consultation with the Director, Research Strategy and Services).• Coordinate the Institute’s business development activities in relation to the research-training program and assist with recruitment of new clients and participants for the program.• Assist in developing budgets in line with program expectations globally with long-term view to make the external research-training program financially sustainable.• Develop effective course/training timetables.• Ensure a high standard of service delivery to students / trainees by providing detailed program information, efficient enrolment procedures, quality monitoring and support.• Review and monitor all training delivery to ensure it meets all relevant standards and that it is appropriate to the client’s requirements.• Coordinates teaching activities of the George Institute’s staff at UNSW Sydney.• Ensure timely correspondence with clients and UNSW Sydney and timely processing of all relevant documentation.• Prepares and submits monthly reports as required.• Coordinate the Institute’s working group responsible for research-training activities.

Macquarie Park, New South Wales, Australia

Supporting the business operations with training programs through effective coordination of training and development.• Support business operations with training programs and compliance through effective program and system coordination of training and development. • Assist in development of basic training programs both face to face and e learning• Implementation of the internal communication strategy.• Providing system administration support for e-learning management system, Moodle.• Assist on other People & Culture projects including culture and engagement initiatives

Bathurst, Nsw

Providing technical and system administration support to academic staff through a faculty-fundedprofessional development initiative, Wired4Teaching, which I co-led, and delivering systemadministration of the faculty learning and teaching wiki, BJBS-Share. Additionally, I have beeninvolved with professional development for Interact2 (Blackboard Learn) including facilitating thedesign and refresh of the help and support intranet site.Wired4Teaching• Developing and delivering Wired4Teaching professional development workshops.• Providing one-on-one support on the use and implementation of various educationaltechnologies.BJBS-Share• Implementing updates, extensions and improvements to the system.• Conducting daily and weekly maintenance, and assisting with system redevelopment.• Identifying page user groups, creating consistent navigation and assisting staff in wiki use.• Liaising with schools for professional development opportunities and layout requirements.Interact2 (Blackboard Learn)• Facilitating the design and refresh of the Interact2 help and support intranet site.• Coordinating and developing content, help documentation including media and rebranding.• Providing professional development opportunities to Academics and Learning Design Unitstaff.• Contributing to improvement of policies and procedures related to the development ofresources.Notable Achievements• Delivered a refresh of the Interact2 help and support site within agreed timeframe.• Project managed a team of three during Interact2 (Blackboard Learn) project.• Subject matter expert (SME) in Interact2 (Blackboard Learn) system.• Implemented a new bootstrap interface to faculty learning and teaching wiki, BJBS-Share.• Delivered 10+ Wired4Teaching professional development workshops in 2016.

Bathurst, New South Wales

Liaising with educational designers, faculty team managers, subject coordinators, course directors,Division of Student Learning (DSL) media services, and logistics staff to facilitate the design anddevelopment of learning resources, subjects and courses. Providing proactive support for academicstaff in relation to educational technologies, including how-to advice, induction and workshops.• Utilising a range of educational technologies to develop learning resources.• First point of contact for requests and queries submitted via DSL Service Request System.• Providing course review and development support.Notable Achievements• Awarded Certificate of Appreciation for ‘External Contribution to the Faculty’ at the 2014Faculty of Business Learning and Teaching Symposium.• Successfully transitioned to new learning management system, Interact2 (BlackboardLearn).• Consistently received great performance reviews, which led to promotion to current role.• My role was considered ‘hybrid’ due to breadth of expertise.

Orange, New South Wales

Providing administrative support to the Workforce Administrative Team to implement organisational change plans.• Obtaining a good working knowledge of the Department’s systems, including SAP ECC, SAP Business by Design (Organisational Management), TRIM and Cherwell.• Interpreting documentation such as organisational charts and businesses cases to understand each area’s needs in relation to their structural changes.• Implementing change plans by creating and transferring org units, positions and working with other internal business units to ensure the flow on of changes for personnel.• Processing payroll changes as related to personnel position changes.• Assisting in the day to day HR enquiries of the business, sent via Cherwell workflow system.

Sydney, Australia

Providing capability services to the IT and HR departments, and administrative support to theTalent Management Team, in addition to being assigned to several other areas of the business(breakdown of additional roles listed below).• Collaborating with key stakeholders to identify learning requirements for departmentalfunctions, and identifying new skills required for system implementation.• Providing training recommendations, and communicating training objectives and strategies.• Working with suppliers and training development resources to build quality training material.• Maintaining a project plan in line with implementation timeframes and deliverables.• Providing system administration support for e-learning management system, Inquisiq.Notable Achievements• Timely completion of all SAP implementation training packages within budget constraints.• Successful design, project management, migration and completion of Microsoft SharePointsystems and professional development across HR department.

Sydney, Australia

Providing administrative support to 500+ WA employees, including assisting with leave balances,superannuation, Shareplan, recruitment requests, and processing employee details. Additionally,maintaining online HR employee recruitment announcements and handling employee HR requests.Notable Achievements• Developed new online and offline processes for employee intranet site, and new Shareplandocumentation transmission processes to streamline operations and increase efficiency.

Sydney, Australia

Providing project management and administrative support to a team of 12 NPD project managers,worked with Masterdata and supply chain teams to aid system creation, setup of new products,and coordinate product launch activities. I utilised my broad system skills to identify and implementreporting and process improvements, and managed barcoding applications for all new products.Notable Achievements• Successful and timely completion of all product launches in collaboration with NPD teams.

Sydney, Australia

• Providing Coca-Cola Amatil products to existing clientele within managed territory area. • Established new corporate account with Oporto — increased sales revenue by 220%.• Received ‘Coke Connect’ Bronze Certificate of Competence.• Successfully established client base in a territory with a strong competitor brand portfolio.

London, United Kingdom

A temporary role during a 12-month travel break while employed at Coca-Cola Amatil.• Providing system administration, training and document maintenance across Europe.• Trained 30+ new starters on Niku Clarity system, and maintained training documentation. • Implemented new processes and functionality to reduce manual reporting.• Increased timesheet compliance from 48% to 89%.

Post Graduate Certificate Learning And Teaching In Higher Education, Higher Education/Higher Education Administration

The Post Graduate Certificate in Learning and Teaching in Higher Education offers a formal qualification in learning and teaching.

Certificate In Bookeeping & Financial Skills

This qualification is designed to reflect the job roles of contract bookkeepers and employees performing bookkeeping tasks.

Statement Of Attainment For Computer Skills In The Office

This computer skills course is designed for those who are seeking to work in office administrative and clerical positions or for those who.

Higher School Certificate, High Distinction In Trac Office Work Placement Program.

The Higher School Certificate is a locally, nationally and internationally recognised qualification for students who successfully complete.