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Jonathon (Jon) U. Email & Phone Number

IT Engineer - Team Lead - Client Lead at Proactive Technology Management at Proactive Technology Management
Location: Detroit Metropolitan Area, United States, United States 7 work roles 2 schools
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Current company
Proactive Technology Management
Role
IT Engineer - Team Lead - Client Lead at Proactive Technology Management
Location
Detroit Metropolitan Area, United States, United States
Company size
25 employees

Who is Jonathon (Jon) U.? Overview

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Quick answer

Jonathon (Jon) U. is listed as IT Engineer - Team Lead - Client Lead at Proactive Technology Management at Proactive Technology Management, a company with 25 employees, based in Detroit Metropolitan Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Jonathon (Jon) U..

Jonathon (Jon) U. previously worked as IT Engineer / Medical Team Lead / Client Lead at Proactive Technology Management and IT Engineer at Proactive Technology Management. Jonathon (Jon) U. holds Bachelor Of Science (B.S.), Media & Information, 3.2 Overall Gpa from Michigan State University.

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Email format at Proactive Technology Management

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Proactive Technology Management

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Profile bio

About Jonathon (Jon) U.

I am relationship driven, detail-oriented, personable, customer focused, and a quick learner. Ability to learn new skills quickly, troubleshoot, and resolve complex technology issues. Team player, and documentation master. Ability to problem solve, think out of the box, and come up with new solutions to existing problems. Leveraging new technology solutions to automate and constantly looking to make processes better!Lover of music, Peloton, SeaDoo’s, camping, up north Michigan, and traveling across the country to see the Dave Matthews Band play live!

Listed skills include Leadership, Team Building, Powerpoint, Social Media, and 46 others.

Current workplace

Jonathon (Jon) U.'s current company

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Proactive Technology Management
Proactive Technology Management
IT Engineer - Team Lead - Client Lead at Proactive Technology Management
birmingham, michigan, united states
Website
proactivemgmt.com
Employees
25
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7 roles

Jonathon (Jon) U. work experience

A career timeline built from the work history available for this profile.

It Engineer

Proactive Technology Management

Greater Detroit Area

-Office 365 administration and migration-Microsoft 365 administration (Azure, Intune, ATP, OME, CAP, Exchange)-On-Premise/Hybrid Exchange administration -Active Directory/LDAP administration-Group Policy administration-2003, 2008R2, 2012, 2016, 2019 server administration (VMware ESXI, HyperV)-Server migration-DNS/DHCP administration-Powershell.

Apr 2019 - Jan 2021

Netsmart Plus Service Desk Technician

Applied Imaging

Greater Grand Rapids, Michigan Area

  • NetSmart provides managed IT services and solutions to businesses across Michigan and Ohio. Duties included troubleshooting problems/incidents over the phone for hardware and software issues. Also troubleshot line of.
  • Answered between 25-30 calls for service per day with 90% first touch resolution, diagnosed severity/impact, worked within SLA
  • Office 365 Administration, Physical/Virtual Server administration, Cisco Meraki Administration, Active Directory Administration, DHCP/DNS Administration
  • Used ConnectWise ticketing system, IT Glue Documentation SystemKnowledge of ticket support, Windows Server administration, TCP/IP LAN and WAN technologies. Experience supporting Active Directory, Sharepoint, Server.
Mar 2018 - Jul 2018

Independent Entrepreneur

Jru Productions - Disc Jockey • Event Lighting

Shelby Township, MI

  • Provided Sound and Lighting Services for Weddings, Graduation Parties, Corporate Events, School Dances
  • Marketed and advertised company
  • Worked with customers to determine needs
  • Equipment procurement, ordering, life-cycling
  • Set-up and tear down technical equipment at events, included advanced troubleshooting
Jan 2010 - Jul 2018

It Field Technician

Michigan State University

East Lansing, MI

  • Supported 6,000 devices and 3,000 University Support Staff users
  • Respond to service requests and incidents around MSU’s campus within SLA via TeamDynamix service request system on the phone and in person
  • Image and Provision Windows 7 and 10 systems via SCCM and Symantec Ghost
  • Set-up, replace, troubleshoot workstations, printers, digital signs, point-of-sales, security cameras
  • Moved from Level 1 to Level 4 Supervisor in 9 months, normal path is 2 years
  • Interview… Show more
Sep 2015 - Apr 2018

It Field Technician Intern

Herman Miller

Zeeland, Michigan

  • Supported IT Infrastructure across 5 West Michigan offices, as well as remote users
  • Built and Imaged computers via SCCM
  • Performed data-backups via USMT
  • Worked on daily tickets in ServiceNow
  • Responded to tickets in office and manufacturing environment based on SLA (P1 – 20 minute response time, P2 - 1 hour response time, P3 - 8 hour response time)
  • Worked on a cross-functional Intern project focused on the future of IT in Manufacturing. Worked in a sub-group focused on… Show more
May 2017 - Aug 2017

Technical Specialist

The Elysium Experience

Worked as an assistant to Nicholas Hardy, owner of the Elysium Experience.Assisted with DJ and DMX-­512 up-­lighting setups, server maintenance and re-­‐wiring, as well as event production and various administrative office work. Also worked at customer-­‐facing events and interacted with clients and event attendees.

May 2013 - Jun 2015
Team & coworkers

Colleagues at Proactive Technology Management

Other employees you can reach at proactivemgmt.com. View company contacts for 25 employees →

MS Michael Schreiber Michael Schreiber Colleague at Proactive Technology Management Minneapolis, Minnesota, United States, United States View → KJ Kyle Jenkins Kyle Jenkins Colleague at Proactive Technology Management Greater Chicago Area, United States View → JC John Cottone John Cottone Colleague at Proactive Technology Management Center Line, Michigan, United States, United States View → SB Scott B. Scott B. Colleague at Proactive Technology Management Detroit Metropolitan Area, United States View → MT Mark Tumminello Mark Tumminello Colleague at Proactive Technology Management Garden City, Michigan, United States, United States View → ZV Zoe Vanauken Zoe Vanauken Colleague at Proactive Technology Management Ferndale, Michigan, United States, United States View → NG Nicolás Gordillo Nicolás Gordillo Colleague at Proactive Technology Management Argentina, Argentina View → KL Katie Leeds Katie Leeds Colleague at Proactive Technology Management Franklin, Michigan, United States, United States View → JB Jovon Bryant Jovon Bryant Colleague at Proactive Technology Management Birmingham, Michigan, United States, United States View → NS Nathan Spillman Nathan Spillman Colleague at Proactive Technology Management Sharon, Massachusetts, United States, United States View →
2 education records

Jonathon (Jon) U. education

Bachelor Of Science (B.S.), Media & Information, 3.2 Overall Gpa

Michigan State University

Activities and Societies: Sigma Tau Gamma Fraternity (now Alumni Advisor), MSU Running Club Information Technology Minor Business Cognate.

High School, General Studies, 3.55 Overall Gpa

Utica Community Schools - Eisenhower High School

Activities and Societies: Marching Band, Principal's Advisory Board, German Club, National Honor Society, DJ/MC for Eisenhower Varsity/JV.

FAQ

Frequently asked questions about Jonathon (Jon) U.

Quick answers generated from the profile data available on this page.

What company does Jonathon (Jon) U. work for?

Jonathon (Jon) U. works for Proactive Technology Management.

What is Jonathon (Jon) U.'s role at Proactive Technology Management?

Jonathon (Jon) U. is listed as IT Engineer - Team Lead - Client Lead at Proactive Technology Management at Proactive Technology Management.

Where is Jonathon (Jon) U. based?

Jonathon (Jon) U. is based in Detroit Metropolitan Area, United States, United States while working with Proactive Technology Management.

What companies has Jonathon (Jon) U. worked for?

Jonathon (Jon) U. has worked for Proactive Technology Management, Applied Imaging, Jru Productions - Disc Jockey • Event Lighting, Michigan State University, and Herman Miller.

Who are Jonathon (Jon) U.'s colleagues at Proactive Technology Management?

Jonathon (Jon) U.'s colleagues at Proactive Technology Management include Michael Schreiber, Kyle Jenkins, John Cottone, Scott B., and Mark Tumminello.

How can I contact Jonathon (Jon) U.?

You can use AeroLeads to view verified contact signals for Jonathon (Jon) U. at Proactive Technology Management, including work email, phone, and LinkedIn data when available.

What schools did Jonathon (Jon) U. attend?

Jonathon (Jon) U. holds Bachelor Of Science (B.S.), Media & Information, 3.2 Overall Gpa from Michigan State University.

What skills is Jonathon (Jon) U. known for?

Jonathon (Jon) U. is listed with skills including Leadership, Team Building, Powerpoint, Social Media, Windows Server, Sound, Public Speaking, and Organization And Prioritization Skills.

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