Jonathon Pitpit Email & Phone Number

Lead a group of 16-25 Client Sales RepresentativesLead a group of 5 Client Relations CoordinatorsLead of the Spanish Bilingual Dept.Monitor and Assigned Workload For Client Relations Coordinators QA Calls/AuditsMonthly Reviews with Sales Reps - Performance Assessment Metric Analysis and ReviewCoaching and Training – On Going Development and New HiresEmployee File Upkeep – Disciplinary ReviewsEscalation Calls Interview Potential HiresCustomer Service – Inbound and Outbound Calls Assisting Clients in Setting Up Appointments, Follow Ups, Covid Testing/VaccinesReviewing Vaccine Schedule with Clients – Boosters and Rx Recommendations

Inbound Service Calls – Customer Support and SalesBilling and Technical SupportLocal Agency Support StaffWrote Policies: Auto, Home, Renters, Boat, Recreational Vehicle

Video Moderator for Court Televideo Appearances / Video ConferencingVideo Demo Coordinator for Potential Contractors/ClientsTechnical SupportCustomer Service - Inbound CallsData Entry - Marketing Online Support SpecialistCalendar Clerk - Prepared the video and telephonic calendar for various courts in the U.S. and Canada

Community Health Education And Public Health

International Relations And Affairs