Customer Services
CurrentStarted working for Sainsbury’s on the checkouts. Moved to the Tobacco & Lottery kiosk in May 2007, and became responsible for running the kiosk. This involves Receipt of tobacco stock, as well as replenishing the tobacco gantry to ensure full stock availability for customers, and ensuring that the right amount of each tobacco product is ordered.Ensuring that the “Think 25” procedure with regards to age restricted sales is being adhered to, and underage customers trying to purchase an age restricted product would be refused the product.Promoting the National Lottery in order to grow sales for the National Lottery and Sainsbury’sMeeting the needs of the customer, and ensuring that they have received great customer service. Promoting the Nectar loyalty scheme to customers. Training colleagues in all aspect of the Tobacco and Lottery kiosk.In 2006 I also spent 6 months on the customer service desk, helping customers with queries, refunds and ensuring complete customer satisfaction with products and services. Over the years I have worked for Sainsbury’s I have become proficient in handling large volumes of money.As part of Sainsbury’s charitable commitments I like to get involved and am more than happy to go the extra mile to enhance the promotion.
