Jonathon Barnes Email & Phone Number

Lakewood, Colorado, United States

Desktop Troubleshooting: Proficient in diagnosing and resolving hardware and software issues, ensuring minimal downtime and optimal performance.Software Installation & Configuration: Expertise in installing, configuring, and maintaining a wide range of software applications and operating systems.Hardware Maintenance: Skilled in performing hardware upgrades, repairs, and maintenance to extend the lifespan of desktop equipment.User Support: Committed to delivering exceptional customer service by assisting end-users with technical inquiries, issues, and training needs.Network Connectivity: Proficient in troubleshooting network connectivity issues, ensuring users can access critical resources seamlessly.Data Security: Dedicated to safeguarding sensitive data through proactive security measures and user education.Remote Support: Experienced in providing remote assistance to geographically dispersed teams, fostering efficient collaboration.

Lakewood, Colorado, United States

Technical Proficiency: A strong understanding of various operating systems, software applications, and hardware components. Customer-Centric: Committed to delivering exceptional customer service, ensuring end-users feel heard and supported.Problem-Solving: Excels in troubleshooting and resolving technical issues, often under tight deadlines.Communication: Excellent verbal and written communication skills enable me to convey technical information in a clear and understandable manner.Adaptability: Quick to adapt to new technologies and processes, staying up-to-date with the ever-evolving IT landscape.Team Player: Collaborates effectively with colleagues and contribute to a positive and productive work environment.

Fairfield, Oh

Provided security to the hospital in accordance with the facility's security policies in order to safeguardpatients and staff from various threats.Inspected suspicious activities and monitored premises for criminal acts and rule infractions.Rapidly responded to emergency situations to reduce the potential for injury or damage or property orindividuals.Ensured all safety and security regulations were followed at all times by staff and patients.Reviewed and updated security, safety, and disaster plans under the supervision of the Disaster andSecurity Manager.Monitored central alarm systems for fire, intrusion and duress alarms and responded to at least 5emergencies weekly.

Bachelors Of Science, Cybersecurity And Information Assurance

M.S., Homeland Security

Education record

Bachelors, Homeland Security