Jonathon Snell Email & Phone Number

-Spearhead prompt engineering initiatives to enhance the accuracy of AI models, ensuring they effectively addressed the unique needs and assessments of diverse clients-Demonstrate capabilities of an AI-enhanced due diligence process, showcasing its ability to unlock efficiency, reduce risk, and provide greater insights to leading investors, managers, and consultants-Lead engineer of cross platform integration with a cloud-native cyber defense platform to leverage active scanning for verification of reported cyber security assessment responses-Qualify customer objectives and assume responsibility as primary owner of all pre-sales activities-Support the RFI / RFP process, leveraging expertise to enhance proposals and secure new business opportunities-Conduct compelling sales demonstrations across various levels of client organizations and represent the company at field events such as conferences and trade shows-Coordinate closely with the broader support team to configure the "sandbox" environment for client utilization, ensuring optimal user experience-Provide invaluable support in planning and executing proof-of-concept (POC) initiatives, contributing to successful outcomes and client satisfaction for industry leading enhancements and technology-Act as key liaison between clients and internal teams, effectively communicating feedback to development, leveraging client insights to inform strategic decisions and drive product evolution in line with market demands, facilitating continuous improvement and ensuring alignment with customer needs-Collaborate with cross-functional teams to translate client feedback into AI model improvements, contributing to the platform’s adaptability and robustness in addressing evolving market demands-Conduct comprehensive training sessions for new hires, equipping them with the knowledge and skills necessary to effectively utilize CENTRL’s AI-enhanced due diligence platform and ensure seamless integration into the team

-Spearhead prompt engineering initiatives to enhance the accuracy of AI models, ensuring they effectively addressed the unique needs and assessments of diverse clients-Demonstrate capabilities of an AI-enhanced due diligence process, showcasing its ability to unlock efficiency, reduce risk, and provide greater insights to leading investors, managers, and consultants-Lead engineer of cross platform integration with a cloud-native cyber defense platform to leverage active scanning for verification of reported cyber security assessment responses-Qualify customer objectives and assume responsibility as primary owner of all pre-sales activities-Support the RFI / RFP process, leveraging expertise to enhance proposals and secure new business opportunities-Conduct compelling sales demonstrations across various levels of client organizations and represent the company at field events such as conferences and trade shows-Coordinate closely with the broader support team to configure the "sandbox" environment for client utilization, ensuring optimal user experience-Provide invaluable support in planning and executing proof-of-concept (POC) initiatives, contributing to successful outcomes and client satisfaction for industry leading enhancements and technology-Act as key liaison between clients and internal teams, effectively communicating feedback to development, leveraging client insights to inform strategic decisions and drive product evolution in line with market demands, facilitating continuous improvement and ensuring alignment with customer needs-Collaborate with cross-functional teams to translate client feedback into AI model improvements, contributing to the platform’s adaptability and robustness in addressing evolving market demands-Conduct comprehensive training sessions for new hires, equipping them with the knowledge and skills necessary to effectively utilize CENTRL’s AI-enhanced due diligence platform and ensure seamless integration into the team

-Provide technical expertise in network-centric operations while performing Network Risk Mitigation-Analyze packet capture data to detect, protect and respond to threats against Navy and national networks-Defend against external and internal threats through constant monitoring and analysis of suspicious activity-Ensure unit readiness for mobilization of ~20 sailors by monitoring and verifying medical compliance-Coordinate cross-assigned sailors training and travel to our unit to comply with quarterly requirements

Madison, Wisconsin, United States

Technical Solutions Engineer (June 2020 to August 2022)-Diagnose issues, identify solutions, and manage new version rollouts across locations with varying priorities-Organize cross-functional team consisting of both internal and external technical experts, leadership, and end-users to diagnose, resolve and mitigate complex issues in a timely manner-Support analyst teams across multiple locations to eliminate barriers and maintain proper functionality-Coordinate with software developers to investigate, plan and prioritize development of software features-Mentor individuals to help prioritize requirements for training and develop skills for essential job functions-Optimize software across multiple hospitals and applications to ensure provider efficiency and patient safety-Helped to resolve escalated issues for organizations while maintaining patient safety and quick turnaroundsFunctional Area Expert Group Lead (February 2021 to August 2022)-Manage internal team of 5-7 individual experts to set goals, educate others and troubleshoot issues -Collaborate with Software Developers to ensure aligned priorities of development and review functionality of enhancements to the systemTeam Lead (February 2022 to August 2022)-Manage team of 1-3 Technical Solutions Engineers to ensure timely and efficient work to support customers-Evaluate and provide feedback to team members to foster growth and effective support-Continuously monitor customer needs and ensure that provided services align to needs and expectationsSecurity and Privacy Risk Escalation Incident Manager (April 2022 to August 2022)-Review and evaluate potential risks to privacy and software security and direct steps to mitigate threat-Evaluate scope of prospective risks and determine severity and mitigation steps for all affected organizations

Johnstown, Oh

-Develop and manage product database of several hundred SKU’s for ecommerce website-Work closely with senior management to further key strategic objective of launching ecommerce website-Self-manage time and projects to ensure meeting deadlines of company goals directed by senior management-Communicate with marketing team to help launch social media campaigns and stay consistent on social postings-Processed and analyzed data from Google Analytics to create monthly reports regarding internet activity

Toledo, Ohio

-Interact with customers on a daily basis to ensure satisfaction.-Landscape by planting flowers, grass, shrubs, and bushes.-Construct stone walls and small structures.-Water, rake, mulch, and prune the grounds and plants as needed.

Columbus, Ohio Area

-Summer Internship placed through the Ohio Export Internship Program at the Ohio State University-Assisted marketing director with international business consulting event in foreign country for 35+ attendees-Responsible for maintaining and updating website to optimize performance and content, increasing web traffic 239%-Assisted Vice President of Strategy with maintaining online presence and developing content strategies-Collaborated with senior management to enhance business activities during trade shows and events

Columbus, Ohio Area

-Analyzed large data outputs to generate monthly reports of state spending on minority businesses-Assisted in creating and maintaining an updated filing system for thousands of active state purchasing contracts-Carried out day to day operations of the purchasing department while developing project management skills-Demonstrated time management ability by remaining full time student while working 20 hours per week

Toledo, Ohio Area

-Enhanced business etiquette, communication and interpersonal skills by working with clients in diverse professional fields-Oversaw multiple employees while maintaining day to day operations of a private golf course-Coordinated set up and cleaning operations for large outings of 150+ people on strict time schedules-Communicate with clients on a daily basis to help maximize their enjoyment and maximize profitability

Maumee, Oh

-Greeted customers warmly, acknowledging regular clientele, and encouraging price- saving promotions and new products -Resolved customer concerns while maintaining a calm attitude even during high- volume times and challenging circumstances

Bachelor'S Degree, Operations Management And Supervision

Pursuing a dual major in Operations Management and International Business while also completing a minor in German.

Education record

Enrolled in classes for Business Marketing taken while attending Maumee High School and awarded college credits.

Bachelor'S Degree, Business Administration, Management And Operations