Jon Bates Email & Phone Number

Manchester, United Kingdom

Collecting €1.5Bn a year across 11 markets and managing €750M in trade deductions through two teams. One team of European Credit Controllers and another of Trade Spend Analysts, responsible for managing complex contractual customer rebate and deduction arrangementsGlobal Business Services transition:• Motivated existing Manchester based team through challenging and emotionally charged times to deliver year end targets whilst recruiting and training the new team in… Show more Collecting €1.5Bn a year across 11 markets and managing €750M in trade deductions through two teams. One team of European Credit Controllers and another of Trade Spend Analysts, responsible for managing complex contractual customer rebate and deduction arrangementsGlobal Business Services transition:• Motivated existing Manchester based team through challenging and emotionally charged times to deliver year end targets whilst recruiting and training the new team in RomaniaPringles integration:• Successfully delivered execution of project plan through operational team to agreed timelines. Turnover increased by 30% with no increase in staff and no increased riskCash forecast simplification:• Streamlined cash forecasting process to enable transfer to Treasury function, saving 30 hours a quarter and boosted team morale Show less

Manchester, United Kingdom

• Reduced DSO from 2001 baseline 59 to 46 a working capital improvement of £9M• Bad debt and credit note provision reduced and controlled by 75% a working capital improvement of £0.5M• Implemented a query management system across 3 business streams to control, assist resolution and provide route cause analysis of customer disputes.• Reduced headcount across department whilst maintaining results • Reorganisation / restructure of department post headcount reduction to ensure… Show more • Reduced DSO from 2001 baseline 59 to 46 a working capital improvement of £9M• Bad debt and credit note provision reduced and controlled by 75% a working capital improvement of £0.5M• Implemented a query management system across 3 business streams to control, assist resolution and provide route cause analysis of customer disputes.• Reduced headcount across department whilst maintaining results • Reorganisation / restructure of department post headcount reduction to ensure Sarbanes Oxley compliance• Department migration from European Shared Service Centre to British Isles Finance Centre Show less