Company and departmental manager with a history of achieving cost savings and enhancing system functionality. Track record of tackling and solving tough business and technical problems. Strong leader with demonstrated ability to work effectively with individuals at all levels and in all functional areas. Experience implementing and managing business critical systems from requirements gathering to final implementation and end-user training. Strong digital marketing skills including website development, SEO, social and digital advertising and campaign monitoring, managing and reporting.HIGHLIGHTS• Hands-on, dedicated professional with over 15 years of experience in senior management.• Possess strong knowledge of systems design, management, implementation and end-user training, Especially in the telecommunications sector.• Recognized for delivering leading edge solutions that meet complex business requirements in the telecoms, airline and tourism sectors.• Adept at building strong relationships with stakeholders, senior management, IT staff, customers, vendors and third-party contractors.• Solid understanding of digital marketing, SEO (white hat) and brand development.• Strong data analysis and reporting skills along with proficient presentation abilities and report writing.• Strong project management skills ensuring large and small projects are delivered on time, on budget and with complete satisfaction to the client/end-user.• Seasoned website development including keyword research and on/off-site SEO techniques ensuring high search engine ranking.• Trusted people manager with the ability to motivate and get the best out of the team as well as discipline where necessary (conversant with current Zambian Labour law).• Strong budget and spending management skills.• Solid understanding of networking, IT infrastructure, user access management, back up and disaster recovery.