As a Technology Project Specialist at Metropolitan Washington Airports Authority (MWAA), I manage IT projects that support the operations and security of two major airports and other facilities. I have over 13 years of experience in IT project management, technical support, and quality assurance, with CompTIA certifications in IT Operations and Secure Infrastructure.My core competencies include liaising with IT portfolio managers and business stakeholders, preparing comprehensive action plans, coordinating technical solutions, and building support models. I have also lead and supervised operational support teams and lead technology refresh projects that impact the travel of over 43 million passengers each year. I am passionate about delivering quality IT services that enhance the efficiency and safety of the aviation industry.
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Account ManagerAmadeusWashington, Dc, Us -
Technology Project SpecialistMetropolitan Washington Airports Authority Dec 2020 - PresentWashington Dc-Baltimore AreaLiaison between IT Portfolio Manager and business stakeholders to manage projects throughout project lifecycle. Prepares comprehensive action plans, including resources, project schedules, and budgets for projects. Supports and coordinate technical solutions and builds support models to ensure quality project delivery -
Desktop Support Supervisor Tier 2Metropolitan Washington Airports Authority Feb 2016 - Dec 2020Washington, District Of ColumbiaLead / Supervise desktop support teams at 2 major airports, Company HQ, Dulles Toll road and Metro Rail sites. Leads and participates in Technology refresh projects throughout organization to include Endpoints, Audio / Visual, Digital Signage, Parking systems and critical systems impacting travel of over 43 million passengers each year. -
Business Systems AnalystL-3 National Security Solutions Mar 2013 - Jan 2016Washington D.C. Metro AreaSharePoint 2010 administration - Addressing activity tracking, document management, work flow management and collaboration. Responsible for the research, data gathering, site requirement and deployment. Provided application support and responsible for daily and long term development needs of the SharePoint environment.Knowledge management - Developed and modified technical instructions for ITA technicians to resolve I.T service desk calls. Responsible for capturing customer requirements and integrating customer needs to service desk environment. Monitor knowledge management communications and manage customer feedback.Quality Assurance - Responsible for evaluating agent calls and reviewing calls with agents. . -
Officer/ Computer Support TechState Of Maryland Mar 2008 - Apr 2013Washington D.C. Metro AreaProvide I.T Support and training to staff and manage security and law enforcement operations. -
PatrolmanUnited States Air Force Jan 2004 - Jan 2007GlobalLeads, manages, supervises, and performs force protection duties, including use of deadly force to protect personnel and resources. Protects nuclear and conventional weapons systems and other resources. Performs integrated defense functions contributing to the force protection mission. Controls and secures terrain inside and outside military installations. Defends personnel,equipment, and resources from hostile forces. Operates in variousfield environments, performs individual, and team patrol movements, both mounted and dismounted, tactical drills,battle procedures, convoys,crisis response and limited contingency operations, anti terrorism duties, and other special duties. Operates communications equipment,vehicles, intrusion detection equipment, crew-served weapons,and other special purpose equipment. Applies self-aid buddy care, life saving procedures, includingcardiopulmonary resuscitation, as first responder to accident and disaster scenes.
Jonathan Brantley Education Details
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Information Technology -
Critical Incident Response/Special Police Operations
Frequently Asked Questions about Jonathan Brantley
What company does Jonathan Brantley work for?
Jonathan Brantley works for Amadeus
What is Jonathan Brantley's role at the current company?
Jonathan Brantley's current role is Account Manager.
What schools did Jonathan Brantley attend?
Jonathan Brantley attended American Military University, Blue Ridge Community And Technical College, Community College Of The Air Force.
Who are Jonathan Brantley's colleagues?
Jonathan Brantley's colleagues are Peter Seacombe, Tyler Stutts, Muamer Karajica, Siu Fai Chiu, Heritiana Rajaonaly, Kumar Dewasish, Marion A..
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Jonathan Brantley
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Jonathan Brantley
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Jonathan Brantley
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Jonathan Brantley
Helping Manufacturers Elevate Their Product Lifecycle Management Processes Through Automation And DigitizationUnited States2gmail.com, siemens.com
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