Jonathan Brantley Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Liaison between IT Portfolio Manager and business stakeholders to manage projects throughout project lifecycle. Prepares comprehensive action plans, including resources, project schedules, and budgets for projects. Supports and coordinate technical solutions and builds support models to ensure quality project delivery

Washington, District Of Columbia

Lead / Supervise desktop support teams at 2 major airports, Company HQ, Dulles Toll road and Metro Rail sites. Leads and participates in Technology refresh projects throughout organization to include Endpoints, Audio / Visual, Digital Signage, Parking systems and critical systems impacting travel of over 43 million passengers each year.

Washington D.C. Metro Area

SharePoint 2010 administration - Addressing activity tracking, document management, work flow management and collaboration. Responsible for the research, data gathering, site requirement and deployment. Provided application support and responsible for daily and long term development needs of the SharePoint environment.Knowledge management - Developed and modified technical instructions for ITA technicians to resolve I.T service desk calls. Responsible for capturing customer requirements and integrating customer needs to service desk environment. Monitor knowledge management communications and manage customer feedback.Quality Assurance - Responsible for evaluating agent calls and reviewing calls with agents. .

Washington D.C. Metro Area

Provide I.T Support and training to staff and manage security and law enforcement operations.

Global

Leads, manages, supervises, and performs force protection duties, including use of deadly force to protect personnel and resources. Protects nuclear and conventional weapons systems and other resources. Performs integrated defense functions contributing to the force protection mission. Controls and secures terrain inside and outside military installations. Defends personnel,equipment, and resources from hostile forces. Operates in variousfield environments, performs individual, and team patrol movements, both mounted and dismounted, tactical drills,battle procedures, convoys,crisis response and limited contingency operations, anti terrorism duties, and other special duties. Operates communications equipment,vehicles, intrusion detection equipment, crew-served weapons,and other special purpose equipment. Applies self-aid buddy care, life saving procedures, includingcardiopulmonary resuscitation, as first responder to accident and disaster scenes.

Bachelor'S Degree, Information Technology Management, 4.0

Associate'S Degree, Information Technology

Study's included Cisco, Microsoft and Business administration.

Information Technology, Critical Incident Response/Special Police Operations